Janice Bettencourt
Boston,MA
Summary
Dedicated and hardworking healthcare administrator with experience coordinating, managing, and communicating with patients. Driven by the passion to provide care and support to patients and individuals in need. Highly organized and adaptable. Willing to take on challenges and added responsibilities.
Overview
4
4
years of professional experience
Work History
Practice Specialist
Tufts Medical Center
03.2020 - Current
- Managed daily practice operations
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Trained newly hired coordinators.
- Acted as first point of contact and set appointments for patients.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised with other healthcare professionals to develop comprehensive plans to provide highest quality of care.
Volunteer / Intern
Salem Food Pantry
01.2022 - 05.2022
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
- Coordinated and managed volunteer activities for community service projects.
- Helped clients navigate social services system and access needed resources.
- Assisted in food distribution for increased community reach and support.
- Established strong relationships with clients, fostering trust and understanding throughout their visits to the pantry.
Education
Bachelor of Science - Healthcare Studies
Salem State University
Salem, MA05.2022
Skills
- Organizational Skills
- Problem Solving
- Effective Communication
- Interpersonal Skills
- Microsoft Word, Excel, and Powerpoint
Timeline
Volunteer / Intern
Salem Food Pantry
01.2022 - 05.2022
Practice Specialist
Tufts Medical Center
03.2020 - Current
Bachelor of Science - Healthcare Studies
Salem State University
Similar Profiles
Empress JonesEmpress Jones
Clinical Care Technician at Tufts Medical CenterClinical Care Technician at Tufts Medical Center
Samuel BernadinSamuel Bernadin
Medical assistant at TUFTS MEDICAL CENTERMedical assistant at TUFTS MEDICAL CENTER
Katheline PeñaKatheline Peña
Administrative Coordinator at Tufts Medical CenterAdministrative Coordinator at Tufts Medical Center
Khadija El AmraniKhadija El Amrani
Formula Technician at Tufts Medical CenterFormula Technician at Tufts Medical Center
Ninkanok PoothongNinkanok Poothong
Application Consultant (Intern) at Quickerp ThailandApplication Consultant (Intern) at Quickerp Thailand