Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.
• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards. • Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
• Maintain a minimum number of weekly contacts with children and families.
• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
• Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.
• Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.
• Participate in
• Oversee daily clinic operations.
• Develop, implement, and monitor the clinic’s budget.
• Take inventory, and order necessary supplies and equipment.
• Manage staff relations including performance management, staff management and conflict management.
• Perform and oversee scheduling, recruitment, and payroll.
• Managed daily operations of a busy clinic, overseeing a team of 10 staff members
• Coordinate referrals, service planning and documentation of services for assigned caseload
• Act as a liaison with stakeholders, including legal providers and immigration court.
• Accept crisis calls and provide support to families in crisis.
• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.
• Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.