Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paola Cavazos

San Juan

Summary

Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.

Overview

7
7
years of professional experience

Work History

Case Management Specialist - Advanced Practice

Compass Connections
12.2022 - Current

• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards. • Participate in workshops, seminars, education programs and other activities that promote professional growth and development.

• Maintain a minimum number of weekly contacts with children and families.

• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.

• Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.

• Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.

• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements.

• Participate in

Clinic Manager

Haztech
02.2022 - 11.2022

• Oversee daily clinic operations.

• Develop, implement, and monitor the clinic’s budget.

• Take inventory, and order necessary supplies and equipment.

• Manage staff relations including performance management, staff management and conflict management.

• Perform and oversee scheduling, recruitment, and payroll.

• Managed daily operations of a busy clinic, overseeing a team of 10 staff members

Parole Officer II

San Antonio District Parole Office
11.2020 - 02.2022
  • Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
  • Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
  • Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
  • Conducted regular field visits to verify compliance with curfew restrictions and other court-ordered conditions.

Case Manager

BCFS
06.2019 - 12.2020

• Coordinate referrals, service planning and documentation of services for assigned caseload

• Act as a liaison with stakeholders, including legal providers and immigration court.

• Accept crisis calls and provide support to families in crisis.

• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety.

• Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes.

Parole Officer

Beaumont District Parole Office
03.2018 - 10.2019
  • Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions.
  • Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.
  • Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
  • Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.

Education

Bachelor - Criminal Justice

University Of Texas Of Rio Grande Valley
Edinburg, TX
05.2013

Diploma - PSJA Thomas Jefferson T-STEM ECHS

South Texas College
Pharr, TX
05.2013

Associate - Interdisciplinary Studies

South Texas College
McAllen, TX
05.2013

Skills

  • SharePoint
  • Word
  • Care plans
  • Spanish
  • Communication skills
  • Customer service
  • Organizational skills
  • Computer skills
  • Microsoft Office
  • Discharge planning
  • Writing skills

Timeline

Case Management Specialist - Advanced Practice

Compass Connections
12.2022 - Current

Clinic Manager

Haztech
02.2022 - 11.2022

Parole Officer II

San Antonio District Parole Office
11.2020 - 02.2022

Case Manager

BCFS
06.2019 - 12.2020

Parole Officer

Beaumont District Parole Office
03.2018 - 10.2019

Diploma - PSJA Thomas Jefferson T-STEM ECHS

South Texas College

Associate - Interdisciplinary Studies

South Texas College

Bachelor - Criminal Justice

University Of Texas Of Rio Grande Valley
Paola Cavazos