Janice Bolden

• Maintained presence on dining room floor and assisted team to support efficiency of service.
• Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests and canceled items.
• Trained new chefs on menu items and kitchen procedures.
• Reviewed closing reports at end of shifts and corrected mistakes.
• Delegated work to staff, setting priorities and goals.
• Coached staff on strategies to enhance performance and improve customer relations.
• Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

• Organized engaging front-facing displays to capture customer interest and drive revenue growth.
• Built product displays and placed appropriate signage for merchandise.
• Assisted in gathering and moving materials and equipment for assigned displays.

• Received inbound calls to obtain clinical information from providers to create authorizations and referrals.
• Verified insurance eligibility, benefits and patient liabilities for defined services.
• Established and maintained correspondence systems to manage information requests and distribution.
• Answered phone calls to provide assistance, information and medical personnel access.

Handle Customers Accounts. Assisting with there Weight Lose Journey

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Educated customers on special pricing opportunities and company offerings.

• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Supported chefs in managing food preparation to achieve precise plating and presentation.

• Offered students personalized educational, behavioral and emotional support.
• Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
• Maintained focused, inclusive and supportive learning environments.
• Supported students with personalized accommodations, extra assistance and educational assessments.
• Utilized curriculum with life-based approach.
• Escorted students to restroom cafeteria, outside to playground and on field trips.
• Managed class of special education students in absence of lead teacher.
• Advised instructor on student behavior or issues requiring immediate attention.
• Spoke with parents to discuss student progress and coordinate meetings.
• Met one-on-one with autism students and implemented targeted behavioral plans.
• Supervised test taking and graded papers.
• Prepared visual aids, equipment and classroom displays to foster learning.
• Handled clerical duties, managed classrooms and coordinated documents for teachers.
• Communicated affirmatively and promoted positive attitudes with every student.
• Collaborated with teacher to develop personalized and successful learning strategies.
• Adapted instructional techniques to appropriate ages and skill levels of supervised students.
• Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
• Motivated students using feedback and encouragement.
• Provided supplemental supervision in classrooms, schoolyards and cafeterias.
• Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
• Monitored student needs and supported mobility-restricted students.
• Reviewed and reported on IEP progress.
• Tutored students in course material to improve comprehension.
• Prepared handouts, study materials and other teaching aids.
• Developed assignments for pupils to apply learning.
• Assisted faculty members or staff with student conferences.
• Notified instructors of errors or problems with assignments.
• Maintained attendance records and documented class activity.
• Set up and assisted with audiovisual equipment operation.
• Taught note-taking techniques and test strategies.
• Oversaw classroom and teaching materials and requisitioned low-stock items.