Janice Brigman
Darlington,SC
Summary
Seasoned Parts Manager with background in the automotive industry. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing and proactive problem-solving. Significant impact on bottom-line performance in previous roles.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Parts Manager
Knight's Bodyshop
Florence, South Carolina
08.2022 - Current
- Coordinated with suppliers to order and track parts deliveries.
- Managed workflow tracking to support timely vehicle repairs in collaboration with technicians.
- Collaborated with estimator and body technicians to resolve parts-related issues.
- Work closely with insurance companies to submit supplements and final bills.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Input invoices and credits into CCC.
- Make sure prices invoiced are correct and update any changes on part or pricing to estimate to ensure proper payment.
- Implemented procedures for paperless repair orders making office more streamlined.
- Assisted customers with inquiries and repair updates.
- Coordinated repair appointments with customers to ensure timely repairs.
- Maintained accurate records of customer, vendor and insurance interactions.
- Handled cash transactions and processed payments during repair check-out procedures.
Parts Manager
Mike Reichenbach Ford Lincoln
Florence, South Carolina
03.2017 - 07.2022
- Coordinated with suppliers to order and track parts deliveries.
- Collaborated with estimator and body technicians to resolve parts-related issues.
- Input invoices and credits into CCC and ADP, dealership accounting program.
- Make sure prices invoiced were correct and updated any changes on part or pricing to estimate to ensure proper payment.
- Assisted customers with inquiries and repair updates.
- Coordinated repair appointments with customers to ensure timely repairs.
- Maintained accurate records of customer, vendor and insurance interactions.
- Performed administrative tasks such as filing paperwork, updating databases. and generating reports.
- Handled cash transactions and processed payments during repair check-out procedures.
Customer Service Representative
Vizible Changez Collision Center
Effingham, South Carolina
07.2010 - 03.2017
- Assisted customers with inquiries and repair updates.
- Coordinated repair appointments with customers to ensure timely repairs.
- Handled cash transactions and processed payments during service check-out procedures.
- Coordinated with suppliers to order and track parts deliveries.
- Made sure prices invoiced were correct and updated any changes on part or pricing to estimate to ensure proper payment.
- Verify employee time records and resolve discrepancies promptly.
- Processed and issued employee paychecks, statements of earnings and deductions.
- Reconciled accounts to ensure timely payments and resolve discrepancies.
- Utilized accounting software to track receivables and streamline billing processes.
- Processed invoices and payments in accordance with company policies and procedures.
- Prepared checks for payment of vendor invoices on a timely basis.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Maintained accurate records of customer, vendor and insurance interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Customer Service Representative
Auto Bodyworks of Florence
Florence, South Carolina
03.2003 - 07.2010
- Assisted customers eith inquiries and repair updates.
- Coordinated repair appointments with customers to ensure timely repairs.
- Maintained accurate records of customer, vendor and insurance interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Handled cash transactions and processed payments during service check-out procedures.
- Verified vendor accounts by reconciling monthly statements and related transactions.
Education
Associates Degree - Business Administration
Horry-Georgetown Technical College
Conway, SC 09.1995 - 06.1997
Plainfield High School
Plainfield, INSkills
- Customer service
- Parts ordering
- Invoice processing
- Accounts payables
- Accounts receivables
- Workflow tracking
- Insurance claims processing
- Time management
Timeline
Parts Manager
Knight's Bodyshop
08.2022 - Current
Parts Manager
Mike Reichenbach Ford Lincoln
03.2017 - 07.2022
Customer Service Representative
Vizible Changez Collision Center
07.2010 - 03.2017
Customer Service Representative
Auto Bodyworks of Florence
03.2003 - 07.2010
Associates Degree - Business Administration
Horry-Georgetown Technical College
09.1995 - 06.1997
Plainfield High School