Janice Brown
Midland,MI
Summary
Adept at applying exceptional communication, organizational and analytical skills to managing routine Scheduling and Shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature. Enterprising Scheduling and Shipping Manager dedicated to keeping department operations smooth and reliable. Knowledgeable about program limitations and procedures. Over 20 years of experience in Customer Service, Scheduling, Shipping and Material availability.
Overview
21
21
years of professional experience
Work History
Scheduling and Shipping Manager
CASE Systems Inc.
Midland , MI
04.2001 - 06.2022
- Have been trained on and practice LEAN skills
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Supported outside sales personnel on customer-related efforts and visits to grow sales.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Practice 5S with team on daily basis.
- Monitored and reported on transportation costs and properly filed shipping documents
- Communicated with vendor representatives to resolve damaged shipments and item shortages
- Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies
- Oversaw evaluation and onboarding of new suppliers as appropriate to broaden client portfolio and mitigate risk
- Pulled, verified and packaged items for shipment
- Managed product pricing and program costs with key executives
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules
- Assigned shipments to carriers in centralized database, choosing least expensive options to minimize shipping fees
- Conducted training programs with employees to promote familiarity with company products and applications
- Organized storage areas to optimize materials movements and minimize labor hours
- Lead team of 6 employees packaging, palletizing and shipping up to 30 semi trailers per week, shipping dedicated, loading cabinets with foam and cardboard and 30 pallets per week, shipping LTL
- Prepared shipping documents and invoices, processed payments and fielded client questions
Education
High School Diploma -
Beaverton High School
Beaverton, MI06.1983
Skills
- Workforce Management
- Web-Based Logistics Information Systems
- Interdepartmental Collaboration
- Compliance Regulations
- Staff Development
- Shipment Processing
- Carrier Negotiations
- Transportation Activity Management
- Freight Forwarding
- Outgoing Shipments Oversight
- Continuous Improvement Projects
- Daily Operations Management
- Calendar and Scheduling Software
- Lean Manufacturing Processes
- Logistics Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scheduling and Shipping Manager
CASE Systems Inc.
04.2001 - 06.2022
High School Diploma -
Beaverton High School
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