Summary
Work History
Education
Skills
Timeline
Manager

Janice Harrison

823 Link Dr. Apt #69,Texas

Summary

Dynamic manager with a proven track record at Whataburger Restaurants L&c, excelling in team leadership and customer service. Enhanced operational efficiency through strategic inventory management and rigorous quality control, resulting in a significant reduction in customer complaints. Skilled in decision-making and complex problem-solving, fostering a productive work environment.

Work History

Manager

Whataburger Restaurants L&c
  • Supervised daily operations, ensuring compliance with company policies and standards.
  • Trained and mentored staff on food safety and customer service protocols.
  • Implemented inventory management strategies to reduce waste and improve efficiency.
  • Analyzed customer feedback to enhance service quality and operational performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Inventory Control Specialist

Best Products Sales
Wichita Falls, TX
1984 - 1989
  • Monitored inventory levels to prevent stockouts and overstock situations.
  • Conducted regular audits to ensure accuracy of inventory records.
  • Assisted in implementing new inventory management software for improved tracking.
  • Collaborated with suppliers to resolve discrepancies and ensure timely deliveries.
  • Analyzed inventory data to identify trends and optimize stock replenishment processes.
  • Developed standardized procedures for receiving, storing, and distributing products efficiently.
  • Led initiatives to improve warehouse organization, resulting in enhanced operational efficiency.

Cook

Burk Diner
Burkburnett, TX
1998 - 2001

Prepared and executed cooking tasks with precision and efficiency.

Accounts Receivable Clerk and Warranty Clerk

Herb Easley Motors Inc
Wichita Falls, TX
1989 - 1989
  • Processed customer invoices accurately and efficiently.
  • Managed daily accounts receivable transactions to ensure timely payments.
  • Reconciled discrepancies between customer accounts and internal records.
  • Collaborated with sales team to resolve billing inquiries and disputes.

Receptionist

Otis Thomas RV Sales
Wichita Falls, TX
1987 - 1989
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Greeted customers warmly, creating a welcoming atmosphere at the front desk.
  • Scheduled appointments and coordinated service times for clients efficiently.
  • Maintained organized reception area, ensuring professional appearance at all times.
  • Assisted in processing sales transactions and handling cash register operations.
  • Collaborated with sales team to facilitate seamless communication with clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

High School Diploma -

S.H. Rider High School
Wichita Falls, TX
05-1981

Skills

Customer service

Team leadership

Time management

Decision-making

Complex Problem-solving

Task delegation

Timeline

Manager

Whataburger Restaurants L&c

Inventory Control Specialist

Best Products Sales
1984 - 1989

Cook

Burk Diner
1998 - 2001

Accounts Receivable Clerk and Warranty Clerk

Herb Easley Motors Inc
1989 - 1989

Receptionist

Otis Thomas RV Sales
1987 - 1989

High School Diploma -

S.H. Rider High School
Janice Harrison