Dynamic manager with a proven track record at Whataburger Restaurants L&c, excelling in team leadership and customer service. Enhanced operational efficiency through strategic inventory management and rigorous quality control, resulting in a significant reduction in customer complaints. Skilled in decision-making and complex problem-solving, fostering a productive work environment.
Work History
Manager
Whataburger Restaurants L&c
Supervised daily operations, ensuring compliance with company policies and standards.
Trained and mentored staff on food safety and customer service protocols.
Implemented inventory management strategies to reduce waste and improve efficiency.
Analyzed customer feedback to enhance service quality and operational performance.
Maintained professional, organized, and safe environment for employees and patrons.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Inventory Control Specialist
Best Products Sales
Wichita Falls, TX
1984 - 1989
Monitored inventory levels to prevent stockouts and overstock situations.
Conducted regular audits to ensure accuracy of inventory records.
Assisted in implementing new inventory management software for improved tracking.
Collaborated with suppliers to resolve discrepancies and ensure timely deliveries.
Analyzed inventory data to identify trends and optimize stock replenishment processes.
Developed standardized procedures for receiving, storing, and distributing products efficiently.
Led initiatives to improve warehouse organization, resulting in enhanced operational efficiency.
Cook
Burk Diner
Burkburnett, TX
1998 - 2001
Prepared and executed cooking tasks with precision and efficiency.
Accounts Receivable Clerk and Warranty Clerk
Herb Easley Motors Inc
Wichita Falls, TX
1989 - 1989
Processed customer invoices accurately and efficiently.
Managed daily accounts receivable transactions to ensure timely payments.
Reconciled discrepancies between customer accounts and internal records.
Collaborated with sales team to resolve billing inquiries and disputes.
Receptionist
Otis Thomas RV Sales
Wichita Falls, TX
1987 - 1989
Managed incoming calls and directed inquiries to appropriate departments.
Greeted customers warmly, creating a welcoming atmosphere at the front desk.
Scheduled appointments and coordinated service times for clients efficiently.
Maintained organized reception area, ensuring professional appearance at all times.
Assisted in processing sales transactions and handling cash register operations.
Collaborated with sales team to facilitate seamless communication with clients.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.