Janice Jackson
Houston,TX
Summary
Highly-skilled phlebotomist with 3 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Houston Primary Care
03.2023 - 06.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Patient Care Technician
Maxim Healthcare Services
02.2022 - 03.2023
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Followed directions of licensed nurses to administer medications and treatments.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
Health Care Assistant
Humble Family Medicine
08.2021 - 02.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
Education
Certificate - Patient Care Technician
1st Class Learning Center
Houston, TX06.2024
High school diploma - Required Coureses
Adison Highschool
Houston, TX05.1993
Skills
- Vital signs monitoring
- Mobility Assistance
- Feeding Assistance
- Patient Observation
- Emergency Response
- Sterilization techniques
- Information Protection
- Infection prevention
- Healthy meal preparation
- Specimen Collection
- Patient Education
- Medical Equipment Operation
Certification
- Certified Patient Care Technician -NPS-6/2024
- First Aid/ CPR/ AED-Red Cross-6/2024
Timeline
Patient Care Technician
Houston Primary Care
03.2023 - 06.2024
Patient Care Technician
Maxim Healthcare Services
02.2022 - 03.2023
Health Care Assistant
Humble Family Medicine
08.2021 - 02.2022
Certificate - Patient Care Technician
1st Class Learning Center
High school diploma - Required Coureses
Adison Highschool