
Results-driven professional with over 18 years in gaming compliance and incident management. Skilled in monitoring gaming operations, resolving disputes, and ensuring regulatory standards are met, contributing to the integrity and security of gaming environments.
Monitored gaming operations, including devices and employee activities, to guarantee compliance with regulatory standards for Class II and Class III gaming.
Conducted investigations and generated reports from findings of the investigation regarding fraudulent gaming, illegal activity, gaming disputes, fraudulent employees actions and any actions not in compliance with the Arizona State Compact.
Worked with Slot Technicians on gaming device malfunctions and verified that the gaming device were in compliance, secured and integrity is maintained within Class II and Class III gaming.
Conducted regular surveillance of gaming floor to maintain integrity and address any instances of illegal gaming or employee misconduct.
Conducted investigations regarding gaming issues, illegal activity and employee misconduct. Completed a report with the finding of the investigation
Worked with Slot Technicians on gaming device malfunctions. Observed, verified, and secured gaming devices to met all Class II and Class III gaming regulatory standards
Worked with Slot Technicians and Slot Vendors on Slot projects. Responsibilities included in bounding gaming devices, responsible for software and the set up of the gaming devices involved, making sure that the gaming devices adhere to class II and class requirements.