I believe everyone has an impact on the lives of those that surround them. I believe that wherever I am, it is my responsibility to be a positive influence. Resilience, integrity, and determination are qualities that I value, and with these I strive to positively impact the circumstances and individuals that cross my path.
Overview
12
12
years of professional experience
Work History
Store Manager of Operations
Greater Fox Cities Area Habitat ReStore
Appleton, WI
01.2024 - 03.2026
Supervised operational activities to guarantee effective store performance and foster positive customer experiences.
Facilitated training and mentorship for staff on operational procedures and customer service excellence.
Established inventory management systems to enhance stock level efficiency.
Oversaw daily operations ensuring optimal store performance and customer satisfaction.
Managed staff schedules, optimizing workforce efficiency and resource allocation.
Implemented inventory control systems improving stock accuracy and turnover rates.
Assistant Manager
Greater Fox Cities Area Habitat for Humanity ReStore
Appleton, WI
09.2017 - 09.2024
All duties as outlined below under Store Associate.
Assumed all duties in the absence of Store Manager for a period of six months.
Proficient on multiple functions of TransAct (point-of-sale system), including entering items, changing/deleting items, and creating/receiving purchase orders.
Coordinate front-of-store operations, cash management, and volunteers in accordance with established policies and guidelines.
Plan and execute accurate monthly inventories and reports for purchased goods, as well as a fiscal year-end inventory for all goods.
Trained new team members/new managers on store operations and procedures.
Created monthly staff schedules via Excel.
Assisted with set up and operations of online shopping through Shopify for both ReStore locations.
Skilled in use of forklift, Hino truck, 25' box truck, and Izzie (non-CDL).
East Store Associate
Greater Fox Cities Area Habitat for Humanity ReStore
Appleton, WI
09.2017 - 03.2018
Helped with intake of donations in back room to include processing, pricing and merchandising.
Maintained a safe and clean working environment for both volunteers and employees.
Aided in the restructuring of pricing/cool stations in backroom.
Aided in the restructuring of rug storage system, which resulted in additional floor space in the back room.
Assisted with training volunteers on new pricing system and overall back room policies and procedures.
Learned new POS system to assist with all functions of cashiering.
Assisted customers with questions and purchased merchandise.
Helped with merchandising and refreshing on the sales floor.
Assisted with moving of merchandise using pallet jacks/forklift/Hino truck.
Community Engagement Coordinator
Marshfield AmeriCorps member serving with the Volunteer Center of Brown County
Green Bay, WI
09.2016 - 08.2017
Connected community members with volunteer opportunities within non-profit organizations.
Worked with over 180 non-profit organizations regarding their volunteer and event needs.
Assisted in maintaining website, ensuring information was up to date.
Created and published weekly e-newsletter.
Assisted non-profit organizations with keeping their information current in the volunteer engagement portal, a database linked to the Volunteer Center’s website.
Assisted with events as needed, including creating a PowerPoint for the WPS Volunteer Awards.
Communicated the benefits of becoming a Volunteer Center Affiliate Member to non-profit organizations.
Secured 14 new Affiliate Members during 2016-2017, which yielded an additional $3,500.
Created a survey to gauge the needs of groups requesting volunteer opportunities.
Event Assistant
National Railroad Museum
Green Bay, WI
02.2016 - 09.2016
Primary responsibilities included set-up and take-down of all event materials.
Answered guest questions regarding their event and/or about the history of the Museum.
Ensured guests’ needs were met to their expectations.
Donations Coordinator
AmeriCorps VISTA/Donations Coordinator Greater Green Bay Habitat for Humanity ReStore
04.2014 - 04.2015
Cold-calling on local businesses to identify new potential donors of materials.
Planned, organized, and implemented five-year anniversary celebration to include banners/flyers.
Created updated donation guidelines for website.
Worked closely with Operations Manager on overall store appearance/organization.
Worked closely with Resource/Volunteer Coordinator on developing advertising materials for website and handouts.
Worked closely with volunteers on pricing and placing donated goods in store.
Led three volunteer meetings to encourage greater volunteer participation.
Obtained donated Bobcat skid steer to be used for parking lot snow removal for 2014-15 winter season.
Obtained newer donated shopping carts for customer use.
Improved overall appearance of volunteer/staff break room with new cabinets and paint.
Developed brochures/flyers and translated to Spanish through interpreter.
Scheduled donation pick-ups for businesses and residential customers.
Participated in trade shows to explain our mission and relationship with Greater Green Bay Habitat for Humanity.
Participated in webinars to expand my knowledge on fundraising and graphic design.
Skills
Computer skills
Performance appraisals
Employee training
Employee scheduling
Merchandise planning
Point of sale systems
Multitasking and organization
Team leadership and coaching
Product merchandising
Customer service
Health and safety
Timeline
Store Manager of Operations
Greater Fox Cities Area Habitat ReStore
01.2024 - 03.2026
Assistant Manager
Greater Fox Cities Area Habitat for Humanity ReStore
09.2017 - 09.2024
East Store Associate
Greater Fox Cities Area Habitat for Humanity ReStore
09.2017 - 03.2018
Community Engagement Coordinator
Marshfield AmeriCorps member serving with the Volunteer Center of Brown County
09.2016 - 08.2017
Event Assistant
National Railroad Museum
02.2016 - 09.2016
Donations Coordinator
AmeriCorps VISTA/Donations Coordinator Greater Green Bay Habitat for Humanity ReStore
04.2014 - 04.2015
ACCOMPLISHMENTS/COMMUNITY SERVICE
Greater Green Bay Habitat for Humanity and ReStore, Developed and published a fundraising cookbook for Greater Green Bay Habitat for Humanity and ReStore and obtained $1,075 in sponsorships for this project., Have helped build 16 homes in the Greater Green Bay area through Habitat for Humanity beginning in the year 2010., Served as site support, site leader, and crew leader in coordination with the Construction Coordinators on the Habitat build sites., Received award for Volunteer of the Year by Green Bay Habitat for Humanity ReStore., Received recognition through the American Association of University Women for Vision, Leadership and Achievements in Green Bay by Habitat for Humanity., Received recognition for 1,000 volunteer hours over the course of the 2013-2014 year with Habitat for Humanity and ReStore., Served on planning committees for Greater Green Bay Habitat for Humanity’s annual Hard Hats & Heels fundraiser, volunteer appreciation banquet, and construction meetings., Volunteer with CASA of Brown County., Volunteer with Happily Ever After Animal Sanctuary during construction of their new location., Volunteer as a “Buddy” with Miracle League of Green Bay., Top fundraiser for the 2017 Women Build, collecting $1,072 in sponsorships.