Summary
Work History
Education
Skills
Timeline
pwb

Janice Palmer

Camden,Nj

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Companion/personal care assist

Care Right There
Glassboro
06 2016 - 10 2018
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Promoted a sense of belonging for clients by engaging them in meaningful conversations about their lives, hobbies, or experiences.
  • Ensured safety of clients through diligent monitoring of their physical and emotional needs.
  • Established trusting relationships with clients through attentive listening skills and genuine empathy towards their personal struggles.
  • Provided reliable transportation for medical appointments, errands, and social outings to support client engagement in the community.

Office Administrator

Care right there
Glassboro
06 2016 - 10 2018
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Reconciled account files and produced monthly reports.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.

Education

Completion Of Registered Medical Assistant Exam - Medical

Lincoln College of Technology
07.2015

Skills

  • Ethics-focused
  • Administrative support
  • Budgeting
  • Scheduling
  • Inbound phone call handling
  • Mail handling
  • Technical Support
  • Office management
  • Managing office supply inventory
  • Time management
  • Sorting and labeling
  • Negotiation

Timeline

Companion/personal care assist

Care Right There
06 2016 - 10 2018

Office Administrator

Care right there
06 2016 - 10 2018

Completion Of Registered Medical Assistant Exam - Medical

Lincoln College of Technology

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Janice Palmer