Janice P. King
Effingham,SC
Summary
Experienced case manager specializing in care coordination and client advocacy at Advanced Care Management. Demonstrated success in creating tailored support strategies and building strong relationships to ensure effective service delivery. Proficient in problem-solving and case documentation, leading to improved client outcomes through collaboration and active listening.
Overview
24
24
years of professional experience
Work History
CLTC Case Manager
Advanced Care Management
05.2015 - Current
- Coordinated care plans to address client needs and improve service delivery.
- Developed and implemented individualized support strategies for diverse populations.
- Monitored client progress through regular assessments and adjustments to care plans.
- Collaborated with multidisciplinary teams to ensure comprehensive service provision.
Assistant Manager
Kangaroo Express(Pantry)
Florence, SC
08.2011 - 01.2016
- Greeted customers warmly upon store entry to create positive experiences.
- Assisted customers with purchases through efficient processing of transactions.
- Completed daily financial paperwork and processed deposits as assigned by management.
Supervision Specialist (02/06-08/06); Facility Director (08/06-07/11)
Alston Wilkes Society
02.2006 - 07.2011
- Responsible for the management of all functional supporting and facilitating services to meet the need safety and welfare of our clients and maintained accountability of clients and overall facility operations
- Supervised 14 staff members (ten client monitors, three counseling positions, and one administrative assistant), facilitator of monthly staff training of policies and contractual standards
- Completed work performance appraisals, coached and counseled employees, and provided 24 hour on call crisis services
WIA Case Manager (04/02-07/04); WIA Project Manager (07/04-10/05)
Darlington County CAA
04.2002 - 10.2005
- Established and maintained relationship with customers and monitored progress; maintained updated records on customers (Case Manager)
- Ensured the standards of the WIA contract was being met
- Supervised the case management, job development, and training services provided by the WIA department
Education
Master of Public Administration -
Ashford University
San Diego, CA12-2012
Bachelors of Science - Business Administration
Winthrop University
Rock Hill, SC05-1982
Skills
- Problem-solving and case management
- Time management
- Active listening and documentation
- Relationship building and client advocacy
- Care coordination and referral management
- Community resource navigation
References
References are available on request.
Timeline
CLTC Case Manager
Advanced Care Management
05.2015 - Current
Assistant Manager
Kangaroo Express(Pantry)
08.2011 - 01.2016
Supervision Specialist (02/06-08/06); Facility Director (08/06-07/11)
Alston Wilkes Society
02.2006 - 07.2011
WIA Case Manager (04/02-07/04); WIA Project Manager (07/04-10/05)
Darlington County CAA
04.2002 - 10.2005
Master of Public Administration -
Ashford University
Bachelors of Science - Business Administration
Winthrop University