Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of the sales cycle with excellent closing skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SALES AGENT
Spectrum
10.2021 - Current
Maintained Top Sales Agent status every month: cell phones/service sold via inbound calls
Top over-all agent of the month
Winning awards, prizes and recognition lunches
Increased sales and customer satisfaction through personalized servicing.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Explained features and advantages of all products or services to promote sales.
INSURANCE ADVISOR
AAA Insurance Sales Agent
03.2017 - 06.2020
Top Sales agent in the Branch monthly exceeding all goals set forth
B2B sales visiting small business to sell insurance for Key-person loss protection
Customer Facing sales for walk-in AAA members seeking auto/home or life insurance.
Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
Explained features, advantages and disadvantages of various policies to promote insurance sales
Calculated premiums and established payment method
Delivered final Contract.
ENROLLMENT ADVISOR
Ashford University
06.2010 - 03.2017
Maintained a top performance agent every month (top 5 in dept)
Generated over $200000 in revenue each month, from the Master degree program
Created quick rapport with prospective students, Through outbound calls
Asked pertinent questions regarding goals and background
Suggested program that would best suit their needs
Made over 200 cold/warm calls daily
Trained agents who were struggling in attaining goals
Team lead in culture building activities.
Education
MASTER OF ARTS (M.A.) IN MEDIATION AND CONFLICT RESOLUTION -
University of the Rockies
Colorado Springs, CO
BSBA IN MARKETING -
University of Central FL
Orlando, FL
Skills
Excellent Verbal and Written Communication
Product Demonstrations
Overcoming Objectives
Strategy development
Certification
Life Insurance
Auto and Home Insurance
Timeline
SALES AGENT
Spectrum
10.2021 - Current
INSURANCE ADVISOR
AAA Insurance Sales Agent
03.2017 - 06.2020
ENROLLMENT ADVISOR
Ashford University
06.2010 - 03.2017
MASTER OF ARTS (M.A.) IN MEDIATION AND CONFLICT RESOLUTION -