Janice Sturgis
Windsor Locks
Summary
Skilled professional with experience in credit & collections, inventory control, account management, sales support, & customer service. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Collections Specialist
Opus Inspection Inc.
07.2015 - 09.2024
- Managed high volume of accounts while maintaining excellent attention to detail in tracking payments and identifying discrepancies.
- Researched billing errors and discrepancies to initiate corrective action.
- Participated in cross-functional projects to improve overall finance department performance and efficiency.
- Collaborated with the sales team to address credit issues and prevent potential losses.
- Enhanced client relationships through professional communication and prompt resolution of disputes.
Education
Associate of Science - Business Administration
University of Hartford
West Hartford, CTSkills
- Accounts Monitoring
- Attention to Detail
- Investigative research
- Customer Relationship Management
- Teamwork and Collaboration
- Microsoft Office
- Credit and collections
Timeline
Accounts Receivable Collections Specialist
Opus Inspection Inc.
07.2015 - 09.2024
Associate of Science - Business Administration
University of Hartford
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