Janice VandenBerg
TJ's
Filer,ID
16
years of professional experience
Outgoing professional with extensive experience in customer service roles. Proven ability to engage effectively with customers and streamline operations. Committed to improving service delivery and creating positive environments.
Work History
Bartender
1 Year- Engaged with customers to provide exceptional service and foster a welcoming atmosphere.
- Mixed and served beverages following established recipes and customer preferences.
- Tracked supplies and restocked inventory to ensure availability.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cashier, Customer Service, Stocking
3 Years 8 Months- Processed customer transactions accurately and efficiently through point-of-sale system.
- Assisted in maintaining a clean and organized checkout area to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout procedures, improving overall efficiency.
- Trained new cashiers on operational procedures and customer service best practices.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Administrative Assistant
10 Years 1 Month- Managed patient records and documentation using electronic health record systems, ensuring compliance with regulations.
- Developed and implemented office procedures to enhance workflow efficiency and reduce administrative workload
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed filing system, entered data and completed other clerical tasks.
Education
Cosmetology License, Passed State Board - Cosmetology
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Customer service expertise
Accomplishments
- Improved team productivity with morale-boosting incentives.
Timeline
Bartender
TJ's
08.2025 - 08.2026Read More
Cashier, Customer Service, Stocking
M & W Market
05.2020 - 01.2024Read More
Administrative Assistant
Visions Home Health
06.2010 - 07.2020Read More
American Beauty College
Cosmetology License, Passed State Board from Cosmetology
Read More
Cerritos High School
Read More