JANICE WAGNER
Sanford
Summary
Dynamic finance professional with a proven track record at Orlando Health, excelling in invoice processing and customer service. Adept at managing complex inquiries and maintaining meticulous financial records, I leverage strong organizational skills and attention to detail to enhance operational efficiency and support team success.
Overview
14
14
years of professional experience
Work History
Customer Service Rep- Accounts Payable/ Nutrition Office
Orlando Health
07.2024 - Current
- Handled calls and entered food orders for patients at Lake Mary Hospital using EPIC and CBORD systems.
- Managed Accounts Payable mailbox and voicemails, ensuring timely responses to vendors and team members.
- Researched invoices, opened and distributed mail daily, assisted with weekly checks for newly purchased hospitals, and directed complex inquiries and requests from vendors to Specialists.
Accounting Assistant
Central Florida Zoo & Botanical Gardens
10.2023 - 04.2024
- Managed document scanning, data entry, and 10-key tasks; maintained Excel spreadsheets, prepared weekly deposits, and processed weekly check runs to ensure timely financial operations.
- Maintained accurate financial records using accounting software.
- Recorded invoices for payment, daily sales for Gift Shop, and payments and donations into QuickBooks online for accurate financial tracking.
- Processed invoices and payments for zoo operations and events.
- Assisted in budget preparation and expense tracking for projects.
Finance Assistant
The Sharing Center
11.2022 - 09.2023
- Balanced and prepared cash drawers, bank deposits, and reconciled bank accounts, while posting payments and donations, maintaining accurate excel spreadsheets, generating invoices, entering check requests, tracking budget vs. actual in QuickBooks online, and assisting with year-end audit.
- Managed financial records and documentation for nonprofit programs, ensuring compliance and accuracy for reporting purposes.
- Processed invoices and payment requests for services, facilitating timely payments and maintaining financial integrity.
- Assisted with budgeting and forecasting activities for community initiatives.
Finance Assistant
Jacobs Engineering (SunRail)
02.2019 - 12.2021
- Generated daily financial reports and prepared bank deposits with QuickBooks to ensure accurate cash flow management.
- Coordinated monthly financial reporting and budget tracking processes.
- Assisted in processing accounts payable and receivable transactions.
- Managed financial data entry and record-keeping for nonprofit operations.
Administrative Assistant/ Mail Clerk
Orlando Health
07.2012 - 02.2019
- Answered and directed phone calls, screened visitors, managed outlook calendars, entered timecards, and ordered supplies to ensure smooth office operations.
- Answered and directed phone calls, screened and assisted visitors, managed outlook calendars, assisted with timecard entry and ordered supplies.
- Received and sorted mail, operated postal machines, coordinated repairs and maintenance, maintained spreadsheets, and trained new hires in mailroom procedures.
- Operated machine inserters and metering machines to ensure efficient processing of mail.
- Processed mail files, inserted and sealed envelopes, and assisted with multiple mailings, contributing to efficient communication within the company.
Education
1 year of accounting related credits -
Seminole State College
Skills
- Invoice processing
- Accounting proficiency
- Cash deposit preparation
- Spreadsheet management
- 10-key data entry
- Customer service excellence
- Effective communication
- Attention to detail
- Organizational skills
- Task prioritization
- Email management
- Multi-line phone operation
- Proofreading skills
- Computer proficiency
- Office supply management
Timeline
Customer Service Rep- Accounts Payable/ Nutrition Office
Orlando Health
07.2024 - Current
Accounting Assistant
Central Florida Zoo & Botanical Gardens
10.2023 - 04.2024
Finance Assistant
The Sharing Center
11.2022 - 09.2023
Finance Assistant
Jacobs Engineering (SunRail)
02.2019 - 12.2021
Administrative Assistant/ Mail Clerk
Orlando Health
07.2012 - 02.2019
1 year of accounting related credits -
Seminole State College