Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Marie Lewis

Jasper,TX

Summary

Accomplished Postmaster with a proven track record in enhancing customer satisfaction and streamlining postal operations. Expert in cash and mail handling, demonstrating exceptional administrative skills and reliability. Achieved significant improvements in operational efficiency at the United States Post Office, showcasing professional maturity and effective communication.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

38
38
years of professional experience

Work History

Front Office Assistant Volunteer

East Texas Baptist Encampment
06.2022 - 08.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for visitors and campers, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Office Clerk / Seasonal

Martin Dies Jr State Park
04.2008 - 08.2010
  • Collection entry fees, making camping reservations.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Postmaster

United States Post Office
06.1986 - 09.2007
  • Assisted customers in determining proper postal service to align with individual needs.
  • Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
  • Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
  • Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.

Education

High School Diploma -

Oakdale High School
Oakdale, Louisiana
05-1962

Skills

  • Reception duties
  • Administrative skills
  • Cash handling
  • Mail handling
  • Hospitality services
  • Professional and mature
  • Customer service
  • Reliability
  • Effective communication

Timeline

Front Office Assistant Volunteer

East Texas Baptist Encampment
06.2022 - 08.2024

Office Clerk / Seasonal

Martin Dies Jr State Park
04.2008 - 08.2010

Postmaster

United States Post Office
06.1986 - 09.2007

High School Diploma -

Oakdale High School
Janice Marie Lewis