JANICIA DANIELS
Miramar,USA
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
9
9
years of professional experience
Work History
Data Entry Clerk
TNT Fireworks
Dania Beach, Florida
12.2023 - 12.2025
- Assisted in training new staff on data entry procedures and software use.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
Customer Service Representative
Domino's Pizza
Hollywood, Florida
08.2023 - 08.2024
- Assisted customers with orders and inquiries about menu items.
- Handled cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of the service area.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Security Guard
Allied Universal Security Services
Pembroke Pines, USA
08.2020 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Enforced access control procedures at entry points and restricted areas.
- Assisted in training new security staff on protocols and procedures.
- Provided exceptional customer service while interacting with visitors and employees.
Team Member
Pollo Tropical
Pembroke Pines, USA
02.2018 - 03.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Box Office Associate
AMC Theaters
Fort Lauderdale, USA
05.2017 - 02.2018
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Handled cash transactions and processed credit card payments.
- Maintained cleanliness and organization of the box office area.
- Performed data entry tasks such as entering customer information into databases.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Created and maintained reports of sold tickets and payments received.
- Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Skills
- Complex Problem-Solving
- Customer Satisfaction
- Safety and Security
- Data entry
- Guest Services Assistance
- Write Reports
- Learning Strategies
- English Fluency
- Critical Thinking
- Food safety
- Team collaboration
- Customer service
Timeline
Data Entry Clerk
TNT Fireworks
12.2023 - 12.2025
Customer Service Representative
Domino's Pizza
08.2023 - 08.2024
Security Guard
Allied Universal Security Services
08.2020 - 09.2022
Team Member
Pollo Tropical
02.2018 - 03.2019
Box Office Associate
AMC Theaters
05.2017 - 02.2018