Janie Haynes
Katy,TX
Summary
Dynamic professional with a proven track record at Popstroke, excelling in membership sales and enhancing customer satisfaction through exceptional service. Skilled in food and beverage sales, effectively streamlined operations, contributing to increased revenue and a safer environment. Committed to maintaining high standards while ensuring guest comfort and engagement.
Overview
1
1
year of professional experience
Work History
Golf Associate
Popstroke
10.2025 - Current
- Increased pro shop revenue by effectively promoting merchandise sales and upselling memberships to guests.
- Promoted safety awareness among staff and patrons by adhering to course rules and regulations, resulting in a reduced number of accidents on the golf course.
- Enhanced customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Contributed to the overall success of the golf course by ensuring all tasks were completed in a timely and efficient manner.
- Kept golf course equipment stored properly and reported maintenance needs.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Support Worker
TopGolf
04.2025 - 07.2025
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Education
No Degree -
Houston City College
Katy, TXNo Degree -
Miller Career And Technology
Katy, TXHigh School Diploma -
James E Taylor High School
Katy, TX05-2026
Skills
- Membership sales
- CPR Certification
- Food and beverage sales
- Sterilize dental instruments
- Process x-rays and complete lab tasks, under the direction of a dentist
- Schedule patient appointments
- Ensure patient comfortability
- Eaglesoft Dental Software
- Dental Charting
- Alginate Impressions
- Four Handed Assisting
Timeline
Golf Associate
Popstroke
10.2025 - Current
Support Worker
TopGolf
04.2025 - 07.2025
No Degree -
Houston City College
No Degree -
Miller Career And Technology
High School Diploma -
James E Taylor High School