Janie Pilcher
North Myrtle Beach,SC
Summary
Dynamic leader with a proven track record in small business operations and financial management, notably at JP's Smoothies. Excelled in building customer relations and fostering a high-performing team, enhancing customer satisfaction and employee development. Skilled in verbal and written communication, achieving significant results through strategic relationship building and administrative oversight.
Overview
14
14
years of professional experience
Work History
Owner
JP's Smoothies
03.2017 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Substitute Teacher
Davie County Schools
09.2010 - 05.2016
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Education
Associate of Arts -
Forsyth Technical Community College
Winston-salem, NC05.2014
High School Diploma -
North Forsyth High School
Winston-Salem, NC06.1997
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Financial Management
- Employee Development
- Administrative Oversight
Timeline
Owner
JP's Smoothies
03.2017 - 05.2024
Substitute Teacher
Davie County Schools
09.2010 - 05.2016
Associate of Arts -
Forsyth Technical Community College
High School Diploma -
North Forsyth High School