Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Work Availability
Timeline
Janie Walker

Janie Walker

Delivery Courier/ Independent Distributor
SHOREWOOD,WI

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Milwaukee Journal Sentinel. Leveraged problem-solving and organization skills to maintain optimal environments and efficient delivery systems. Excelled in roles requiring dependability and attention to detail, achieving significant improvements in service delivery and operational efficiency. Over 10 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Courier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Custodial Worker

UW-Milwaukee
Milwaukee, WI
04.2012 - 09.2013
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Kept building spaces premises clean inside and outside.

Newspaper Delivery Person

Milwaukee Journal Sentinel
Milwaukee, WI
11.2003 - 08.2013
  • Loaded and unloaded vehicles at distribution center, lifting heavy loads.
  • Loaded and unloaded newspaper bundles at distribution center.
  • Collected and recorded payments from delivery customers and sent checks to accounts receivable for processing.
  • Navigated diverse neighborhoods and routes effectively, optimizing delivery efficiency while minimizing delays.
  • Made unscheduled route changes to avoid delays using extensive knowledge of delivery area.
  • Upheld safety standards by adhering to traffic laws and observing safe driving practices during all deliveries.
  • Completed punctual early morning loading and unloading of newspapers at distribution center.
  • Maintained a high standard of professionalism while interacting with customers and addressing their concerns.
  • Delivered newspapers and flyers to about 80 homes daily.
  • Lifted heavy loads and packed delivery vehicle making newspapers easily accessible at each stop.
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
  • Ensured proper handling of newspapers, preventing damage during transportation and delivery.
  • Assembled and bagged newspapers prior to delivery.
  • Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
  • Distributed papers in various weather conditions during early morning.
  • Drove safely and legally for professional, responsible delivery services.
  • Maintained up-to-date records of delivery routes and customer information.

Independent Distributor

Contracted
Milwaukee, WI
06.2004 - 10.2007
  • Developed strong rapport with clients, leading to increased customer satisfaction and repeat business.
  • Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
  • Optimized route planning for deliveries, reducing fuel costs while maintaining timeliness in meeting customer needs.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Managed inventory effectively to maintain optimal stock levels and minimize storage costs.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.

Education

Associate Of Applied Arts - Interior Design/ Landscaping

Milwaukee Area Technical College, Milwaukee, WI

Bachelor Of Science - Computer Science/ Child Phycology

Texas Southern University, Houston, TX

Skills

Excellent Communication

Accomplishments

I received a Dedication of Service certificate for appreciation due to continuing to show up for work during a blizzard.

Languages

English
Native or Bilingual
ASL
Elementary

Interests

I enjoy being outdoors, reading, writing, in-depth thinking, completing Sudoku type puzzles, traveling, and being with my dog

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Custodial Worker - UW-Milwaukee
04.2012 - 09.2013
Independent Distributor - Contracted
06.2004 - 10.2007
Newspaper Delivery Person - Milwaukee Journal Sentinel
11.2003 - 08.2013
Milwaukee Area Technical College - Associate Of Applied Arts, Interior Design/ Landscaping
Texas Southern University - Bachelor Of Science, Computer Science/ Child Phycology
Janie WalkerDelivery Courier/ Independent Distributor