JaNiece Austin-Lindsey
Washington,DC
Summary
Recent Aviation Management graduate with knowledge of aviation operations, air traffic systems, aviation meteorology, and safety management systems. Brings strong customer service, communication, and organization skills gained in fast-paced, detail-focused roles, with leadership experience supporting team coordination and flight-related operations.
Overview
3
3
years of professional experience
Work History
Chapter Secretary
Alpha Kappa Alpha Sorority Inc
Elizabeth City, North Carolina
09.2025 - 05.2026
- Maintained accurate chapter records, meeting minutes, attendance records, and organizational documentation.
- Organized meeting schedules, prepared agendas, and documented action items to drive accountability and ensure follow-through on chapter goals.
- Coordinated communications between chapter officers and members to enhance engagement and participation in organizational activities and initiatives.
- Collaborated with executive board members to coordinate chapter events and manage priorities, facilitating successful execution of organizational initiatives.
- Handled confidential organizational information with professionalism, discretion, and attention to detail.
Server
Alamo Drafthouse Cinema
05.2024 - 05.2026
- Delivered high-quality customer service in a fast-paced environment
- Anticipated customer needs and responded promptly to requests and concerns
- Managed multiple responsibilities while ensuring professionalism and accuracy
Mentor
TRIO Program
08.2023 - 05.2024
- Fostered positive mentor-mentee relationships through attentive listening and guidance, promoting trust and engagement
- Supported student development through mentorship and active communication, enhancing academic and personal growth
- Assisted students in achieving academic and personal development goals, contributing to their overall success
Cheer Coach
Showtime Elite NC East
Elizabeth City, North Carolina
08.2023 - 01.2024
- Guided athletes in cheer technique, conditioning, and performance preparation to enhance readiness for competitions.
- Coached cheer athletes during structured practice sessions at Showtime Elite NC East.
- Taught tumbling, stunts, jumps, and motions to support team skill growth.
- Monitored athlete safety during drills, pyramids, and stunt sequences to prevent injuries.
Server
Cracker Barrel Restaurant
Roanoke Rapids, North Carolina
06.2023 - 11.2023
- Delivered outstanding service to a high volume of daily customers, ensuring a positive dining experience.
- Delivered exceptional customer service to enhance guest satisfaction.
- Executed opening and closing duties by setting up the dining area and restocking supplies for smooth operations.
Sales Associate
American Girl
Tysons Corner, Virginia
12.2022 - 01.2023
- Guided families in selecting American Girl products, enhancing their store experience.
- Described doll collections, accessories, and care products for guests, improving customer understanding and satisfaction.
- Restocked merchandise on sales floor to maintain inventory levels. and organized sales floor displays.
Education
Bachelor of Science - Aviation Management
Elizabeth City State University
Elizabeth City, NC05-2026
Skills
- Cash Register Operation
- Order Processing
- Client assistance & Guest Relations
- Hospitality & Passenger Support
- Fast-paced multitasking
- Time management
- Professional Communication
- Team Collaboration
- Conflict Resolution
- Crisis management
- Aviation Operations
- Microsoft Office proficiency
- Cash Register Operation
Affiliations
- Elizabeth City State University Cheerleading Team, Manager, 2023-2024
- Food Pantry, Volunteer, 2022-2026
Timeline
Chapter Secretary
Alpha Kappa Alpha Sorority Inc
09.2025 - 05.2026
Server
Alamo Drafthouse Cinema
05.2024 - 05.2026
Cheer Coach
Showtime Elite NC East
08.2023 - 01.2024
Mentor
TRIO Program
08.2023 - 05.2024
Server
Cracker Barrel Restaurant
06.2023 - 11.2023
Sales Associate
American Girl
12.2022 - 01.2023
Bachelor of Science - Aviation Management
Elizabeth City State University