Janielle Hicks
Chicago,IL
Summary
HR Practitioner with over 8 years of experience, excelling in roles such as HR Business Partner, HR Generalist, and Benefits Analyst across esteemed organizations including DHL, Addison Group (Signode), and Shirley Ryan AbilityLab. Demonstrated expertise in enhancing HR processes, staff retention, leadership development, and compliance, coupled with a strong foundation in employee relations, benefits management, and utilizing HRIS technologies, like ADP Workforce and Dayforce. Known for a detail-oriented approach and the ability to work under pressure, aiming to leverage analytical skills and a comprehensive understanding of HR practices to drive organizational success.
Overview
8
8
years of professional experience
Work History
HR Business Partner
DHL
Melrose Park, IL
12.2021 - Current
- Managed International faculty independently with guidance from HR Manager for almost 2 years
- Enhance HR processes and improved staff retention for over 300 employees (Domestic & International)
- Implemented a leadership development program, fostering a culture of continuous improvement
- Provides personalized coaching & consulting to over 30 managers (including Operation Managers), enhancing team dynamics and performance
- Responsible for the Human Resources experience which may include Talent Management, Organizational Development, Workforce Planning, HR Laws & Regulations along with Labor Relations.
- Oversaw STA & compliance process, ensuring timely government documentation & escalated communication.
HR Generalist
Addison Group (Signode)
Chicago, IL
05.2021 - 12.2021
- Spearheaded talent acquisition, enhancing recruitment processes significantly
- Resolved complex HR-related issues, ensuring employee satisfaction
- Designed innovative onboarding strategies, delivering exceptional first-day experiences
- Maintained strict compliance with labor regulations, mitigating legal risks
- Efficiently processed payroll changes, ensuring accurate compensation
- Streamlined HR workflows, enhancing efficiency in talent acquisition and issue resolution.
Benefits Analyst
Shirley Ryan AbilityLab
Chicago, IL
06.2019 - 04.2020
- Implemented changes in pay deductions, supporting employee financial management for Benefit adjustments
- Managed and updated employee benefits data in HRIS, ensuring accuracy
- Resolved discrepancies in weekly carrier connection files, improving data integrity
- Processed benefit plan enrollment changes & implemented changes in pay deductions, supporting employee financial management
- Optimized HRIS processes, reducing discrepancies and improving benefits administration.
- Conducted weekly orientations for the Benefits Team
Human Resource Administrator
Forefront
Chicago, IL
11.2018 - 06.2019
- Managed HR databases, ensuring accurate record-keeping of employee, training, and payroll data
- Facilitated seamless onboarding process through meticulous preparation of new-hire paperwork
- Delivered outstanding customer service, resolving employee queries regarding payroll, benefits, and policies
- Spearheaded company events, fostering a positive and collaborative work culture.
Onboarding Coordinator
Advantage xPO
Chicago, IL
01.2016 - 11.2018
- Spearheaded onboarding process, efficiently guiding new hires through online systems
- Conducted comprehensive payroll and policy orientations, ensuring full compliance
- Processed and submitted Form I-9 for each new hire, ensuring accuracy and timely submission
- Assisted in recruiting, onboarding, and payroll changes, contributing to HR department's efficiency
- Managed timesheet entries, ensuring accurate payroll processing.
Education
Masters of Science - Masters of Human Resource Management And Developme
National Louis University
Chicago, ILBachelor of Art -
Eastern Illinois University
Charleston, ILSkills
- Benefits
- Recruiting
- Employee Relations
- Human Capital Management
- Time Management
- Conflict Resolution
- Organizational Culture
- Relocation assistance
- Employee Surveys
- Succession Planning
- Organizational Development
- Management Consulting
- Procedure Compliance
Affiliations
- Volunteer with M.E.A.N Girls Empowerment
- Member of Delta Sigma Theta Inc.
- Member of the National Society of Leadership and Success
Websites
HRIS Systems
- Microsoft Office (Full Suite)
- Dayforce (powered by Ceridian)
- ADP Workforce
- HireRight
- E-Verify
- Sterling
- Veroot
Timeline
HR Business Partner
DHL
12.2021 - Current
HR Generalist
Addison Group (Signode)
05.2021 - 12.2021
Benefits Analyst
Shirley Ryan AbilityLab
06.2019 - 04.2020
Human Resource Administrator
Forefront
11.2018 - 06.2019
Onboarding Coordinator
Advantage xPO
01.2016 - 11.2018
Masters of Science - Masters of Human Resource Management And Developme
National Louis University
Bachelor of Art -
Eastern Illinois University