Janielle Roach
Greenville,NC
Summary
Professional counselor equipped to guide clients through challenges and foster personal growth. Strong background in providing emotional support, conflict resolution, and developing coping strategies. Proven ability to collaborate effectively within team to achieve impactful results. Adaptable and dependable with focus on active listening, empathy, and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Juvenile Court Counselor
Division of Juvenile Justice and Delinquency Prevention
Greenville, NC
09.2015 - Current
- Provide comprehensive case management services where I counsel and supervise adjudicated, undisciplined and delinquent juveniles to assure compliance with court ordered dispositions or diversion contracts
- Complete assessments of juveniles' and families' needs to develop and implement appropriate treatment service plans
- Prepare and present disposition report in Juvenile Court
- Monitor juvenile's and families progress through home, placement, school, and office visits
- Maintain contact with other agencies such as home service, mental health and youth development facilities that provides services, and continuum contact through treatment needs
- Due to statutory time frames and high volume of cases, I must use efficient time management and organizational skills to meet all deadlines as required by statues and policies
- Fluent with ICJ, BITS, YASI and CJ Leads program
- Involve with Child and Family Treatment Team Meetings.
Correctional Case Manager
Division of Juvenile Justice and Adult Corrections
Snow Hill, NC
02.2015 - 09.2015
- Frequently worked 40 plus hour weeks
- Uses interview techniques and assessment instruments to determine the offender's security risks and programmatic needs; prepares case history reports and recommends program assignments
- Assists with, or prepares reports such as parole summaries or court ordered pre-sentence investigations
- Establishes collaborative network with relevant partners to provide support, pre and post release services for offenders which involve family members and community resources and social service agencies-Ability to establish and maintain effective working relationships with agency staff, offenders, family members, and various professionals and specialty services involved in the rehabilitation process.
Director
Elite Care Inc
Williamston, NC
12.2009 - 08.2015
- Provide support and counseling services to children and adults with mental illness and substance abuse disorders in the home, school, and community
- Assisted with development of treatment plans, documenting progress towards goals and accompanying to appointments
- Assisted with weekly coordination of meetings to track progress.
Administrative Technician
Department of Public Safety
Greenville, NC
08.2013 - 02.2015
- Responsible for a variety of intake and evaluative functions connected with the admission/processing of inmates received at the Division Diagnostic Center
- Assign functions include basic intake interview with the inmates, completion of routine forms, & operation of the DOC terminals to obtain criminal and institutional histories
- Communicate orally, written, and electronically with inmate population, staff, and agencies to include DPS chain of command effectively and efficiently.
Qualified Professional
New Life Community Services
Greenville, NC
04.2011 - 03.2012
- Educational activities which include assisting the client in securing needed education services such as basic education and special interest courses
- Prevocational activities which focus on the development of positive work habits and participation in activities that would increase the participant's self-worth, purpose and confidence
- Assist with community living, such as housekeeping, shopping, cooking, use of transportation facilities, money management.
Director
Lucille's Behavioral Inc
Snow Hill, NC
01.2010 - 04.2011
- Identification and intervention to address barriers that impede the development of skills necessary for independent functioning in a community
- Family psychoeducational development in accordance with the client's Person-Centered Plan
- One on One intervention with children and adults with mental illness and substance abuse disorders to develop interpersonal and coping skills including adaption to home, school, community, and work environment.
Associate
Shadows Community Center
Robersonville, NC
02.2008 - 01.2010
- Assist children and adults with mental illness with development of skills for self-management and monitoring of symptoms
- Assist client with activities within the established person-centered plan
- Provide input into the person-centered plan modifications.
Correctional Officer
Department of Public Safety
Vanceboro, NC
02.2007 - 07.2008
- Guarded inmates in penal institution in accordance with established policies, regulations and procedures
- Observed conduct and behavior of adult inmates in order to prevent disturbances and escapes
- Escorted inmates to and from visiting rooms, medical offices and religious services.
Education
Master of Science - Criminal Justice
Everest University
Pompano Beach, FL01.2011
Bachelor of Science - Criminal Justice
Bellevue University
Bellevue, Nebraska, NE08.2008
Associate of Applied Science - Criminal Justice Technology
Lenoir Community College
Kinston, NC12.2006
Associate of Arts - Liberal Arts
Lenoir Community College
Kinston, NC05.2001
Skills
- Mental health support
- Building rapport
- Client advocacy
- Crisis intervention techniques
- Behavior monitoring
- Case management proficiency
- Case management and documentation
- Team collaboration
- Decision-making
- Documentation and reporting
- Conflict resolution
- ATSA (Association for the Treatment Prevention of Sexual Abuse) member
Timeline
Juvenile Court Counselor
Division of Juvenile Justice and Delinquency Prevention
09.2015 - Current
Correctional Case Manager
Division of Juvenile Justice and Adult Corrections
02.2015 - 09.2015
Administrative Technician
Department of Public Safety
08.2013 - 02.2015
Qualified Professional
New Life Community Services
04.2011 - 03.2012
Director
Lucille's Behavioral Inc
01.2010 - 04.2011
Director
Elite Care Inc
12.2009 - 08.2015
Associate
Shadows Community Center
02.2008 - 01.2010
Correctional Officer
Department of Public Safety
02.2007 - 07.2008
Master of Science - Criminal Justice
Everest University
Bachelor of Science - Criminal Justice
Bellevue University
Associate of Applied Science - Criminal Justice Technology
Lenoir Community College
Associate of Arts - Liberal Arts
Lenoir Community College