Janie S. Garcia
Downey,CA
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels with a strong ability to multi task and prioritize heavy workloads with little or no supervision. I am very detail oriented, professional looking to bring medical background and team building skills to a deadline driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. l will offer strong dedication to informed patient care, administrative excellence and confidentiality. Experienced Patient Care Coordinator with over 6 years of experience in submitting referrals and care coordination. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Referral Coordinator
Caremore Health Plan
Downey, CA
05.2017 - Current
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Obtained all prescribed laboratory testing
- Completed clinical procedures and gathered patient data for interpretation by physician o Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Gathered forms, copied insurance cards, lD to collect patient information for billing and insurance filing
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Prepared initial patient charts for admission
- O Called and faxed pharmacies to submit prescriptions and refills
- O Performed clericalduties, such as word processing, data entry, answering phones and filing
- Taught patients about medications, procedures and care plan instructions
- O Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Ambulated, turned and positioned patients
- Obtained client medical history, including medication information, symptoms and a lle rgies
- O Verified appropriate lab couriers to pick up collected lab specimens
- Compiled necessary documents for surgical billing packages
- O Arranged surgeries with surgical center, hospitals, confirming times with patients and giving them proper instructions and preparing admission and consent forms
- Submit authorizations for x-Rays, MRl,Test, Procedures, DME, Home Health
- Scheduled appointments with specialists on behalf of clients.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Education
High School Diploma -
Coachella Valley High School
undefined
Downey Adult School
HiBh School Diploma - undefined
Coachella Valley High School
Skills
- EMR / HER
- Medical office administration
- Insurance claims
- Monitoring Patient Progress
- Completing lnsurance Forms
- Surgery Scheduling
- Referral Coordinator
- Patient Scheduling
- Adaptable
- Compassionate
- Patient Management
- Patient-focused Care
- Medical Records Management
- ACTIVITIES
- Love to interact with patients and make sure they are given the best care we have available
- SKILLS
- EMR / HER
- Medical office Administration
- Administrative Duties
- PET Scans
- Specialist Referrals
- MRI Scans
- Multi-Line Phone Proficiency
- Medical Information Collection
- Clinical Messaging
- Patient Care Activities
- EPIC EMR
- OSHA Regulations
- Demographics Information
- Collecting Intake Information
- Direct Patient Care
- Transportation Assistance
- Phone Inquiries
- Reviewing Patient Information
- Referral Verification
- Quality Patient Care
- Referral Tracking
Languages
Spanish
Native or Bilingual
Timeline
Referral Coordinator
Caremore Health Plan
05.2017 - Current
High School Diploma -
Coachella Valley High School
undefined
Downey Adult School
HiBh School Diploma - undefined
Coachella Valley High School