Completing pt fmla, disability and any type of forms needed to be filled out by the physician.I also assist
the doc with pt, rooming, taking vital signs, some injections
Answering phones, making calls to the pt
and talking with the ins co.mi also trained in ob/gyn, pharmacy
Referrals ect.
Call Center Representative
Advance Call Center Technologies
11.2020 - 10.2022
Call center for boa/ edd ch
Customer service, Administrative Assistant
Dfw Scanning
03.2005 - 11.2010
Answering phones, payroll for the temp employees, scanning county documents, deeds, deeds of trust,
probates, ect
I worked at johnson co court for a while scanning all the books we needed for the oil co.
Phlebotomy Technician
Zlb plasma center
05.2000 - 10.2005
Venipuncture,Drawing drawing blood from PT which then the plasma get separated from the red blood
cells then the red blood cells are returned to the pt
Education
CERTIFACATION - Medical Assistant
Kaplan
05.2011
Certification - Real Estate
Tarrant County College
05.2014
High school diploma or GED -
kaplan
05.1982
Skills
Tcc_ residential real estate course (Less than 1 year)
Medical assistant (6 years)
Vital Signs
Patient Care
EMR
Phlebotomy
Venipuncture
Filing
CPR Certified
Medical Office Experience
Insurance Verification
Medical Records
Medical receptionist
Certifications and Licenses
Real Estate Salesperson License
Patient Referral
Referral Verification
Reminder Calls
Call Transfers
MS Office Expertise
HIPAA Regulations
CPT Coding
Diagnostic Appointments
EPIC EMR
Referring Physician Communication
Online Systems
Appointment Scheduling
Pre-Authorizations
Certification
May 2013
Certified Clinical Medical Assistant (CCMA)
Nationally Registered Certified Medical Assistant (NRCMA)
CPR Certification
Referral Coordinator at Tampa General Hospital- Gastroenterology-West Palm Beach, FLReferral Coordinator at Tampa General Hospital- Gastroenterology-West Palm Beach, FL