Janilcia Janeri Ramos
Hackensack,NJ
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Walgreens Pharmacy
10.2020 - Current
- Processed new prescriptions and refill requests with accuracy and efficiency
- Prepared and labeled medications, including sterile compounds for chronic conditions
- Managed insurance claims and ensured compliance with state regulations
- Maintained accurate patient records, leveraging technology to optimize workflow
- Provided direct support to patients, addressing medication history and inquiries.
Cashier
Sonic Drive-In
05.2019 - 09.2022
- Delivered exceptional customer service in a fast-paced environment, consistently meeting and exceeding customer needs
- Trained new employees on cash handling, register management, and customer service best practices
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health and safety standards
- Accurately handled cash transactions and prepared daily bank deposits.
Sales Associate
Skechers
07.2017 - 09.2018
- Provided personalized customer service, assisting with product selection and promoting special offers
- Spearheaded in-store sales initiatives, contributing to a $30,000 sales day on Black Friday 2017
- Collaborated with management to resolve customer complaints, ensuring satisfaction
- Maintained organized store displays and managed inventory to maximize sales opportunities.
Certified Nursing Assistant Trainee
Hudson County Community College
04.2018 - 06.2018
- Assisted with patient mobility, turning and moving individuals to prevent bedsores
- Supported daily patient care activities, including bathing, grooming, and feeding
- Monitored and recorded vital signs, such as blood pressure and heart rate, ensuring timely intervention when needed
- Maintained cleanliness of patient rooms and medical equipment, following safety protocols
- Assisted in wound care and patient transport within the facility.
Education
Bachelor of Science in Health Science - Health Science, Nursing
Stockton University
Galloway, NJCertified Nursing Assistant (CNA) - undefined
Hudson County Community College
Jersey City, NJSkills
Fluent in English, Spanish, and Basic American Sign Language (ASL)
Strong communication and interpersonal skills
Proficient in patient care and safety protocols
Experienced in clinical and retail healthcare environments
Medication Dispensing
Drug safety
Team Collaboration
Drug utilization review
Prescription Filling
Patient confidentiality
Drug Inventory Control
Pharmacy Ethics
Insurance Billing
Certification
Licensed Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Pharmacy Technician
Walgreens Pharmacy
10.2020 - Current
Cashier
Sonic Drive-In
05.2019 - 09.2022
Certified Nursing Assistant Trainee
Hudson County Community College
04.2018 - 06.2018
Sales Associate
Skechers
07.2017 - 09.2018
Bachelor of Science in Health Science - Health Science, Nursing
Stockton University
Certified Nursing Assistant (CNA) - undefined
Hudson County Community College