Hi, I’m
Janine Kavanaugh
Algonquin,IL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Quality focused Medical Accounts Receivable Representative. Results driven with strong attention to detail and desire to help transform business operations. Dedicated and skillful in quickly identifying errors to minimize losses. Professional with expertise submitting medical claims to insurance carriers. Adept at posting and collecting payments and an expert in handling customer complaints and comments. Proficient in Medisoft Software. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
1
Certification
Work History
Northwestern MedicineHuntley, Illinois
Immediate Care Technician
11.2022 - Current
Job overview
- Escort patient to exam room and obtains accurate vital signs.
- Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
- Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
- Anticipates/sets up equipment or supplies needed for visit.
- Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
- Performed electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection for testing, wound care, splinting, as directed by MD/APP.
- Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, cooperative manner.
Dr. Sonali MajmudarHoffman Estates, IL
Accounts Receivable Representative/CCMA
01.2020 - 12.2021
Job overview
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Communicated with patients to identify and resolve outstanding payments.
- Responsible for assuring superbill balances supported documented patient load, procedure charges and diagnoses
- Processed primary, secondary and tertiary
- Communicated with third parry payers regarding claim issues, patient benefits, authorizations and referrals
- Processed appeals, claims tracking and follow ups
- Responsible for insurance aging, patient accounts aging and resolution
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Dr. Jeffrey GindorfAlgonquin, IL
Certified Clinical Medical Assistant
09.2018 - 01.2020
Job overview
- Documented vital signs and health history for patients in clinic.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared lab specimens for diagnostic evaluation.
- Prepared patients for electrocardiograms, suture removal and dressing changes.
- Measured patient spirometry. and pulse oximetry.
- Performed EKG's
- Lab specimens collection and handling
- Performed all phlebotomy and vaccinations., hemoglobin and hematocrit testing, and Glucose (A1C) testing
- Instructed newly diagnosed diabetic patients with instructions and education
Education
Herzing UniversityMadison, Wisconsin
Associate of Applied Science from Medical Billing & Coding
04.2022
First InstituteCrystal Lake, IL
Certification from Clinical Medical Assistant
08.2017
Skills
Thorough understanding of commercial, government and other third part insurance
Experienced in Accounts Receivable, Management, Collections, and Payment Posting
Responsible for insurance aging, patient accounts aging, and resolution
Communicated with third party payers regarding claim issues, patients benefits, reauthorizations, and referrals
Processed primary, secondary, and tertiary claims
Comprehensive knowledge of ICD-9, ICD-10, Diagnostic and Procedural Coding, Current Procedural Terminology coding, & HCPCS Level II
Knowledge of Anatomy, Physiology, and Medical Terminology
Skilled in Medisoft and Epic Software
CPR, First Aid, and AED Certified
Compassionate patient care
Certification
Certified Clinical Medical Assistant
Associates of Applied Science/Medical Billing & Coding
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Immediate Care Technician
Northwestern Medicine
11.2022 - Current
Accounts Receivable Representative/CCMA
Dr. Sonali Majmudar
01.2020 - 12.2021
Certified Clinical Medical Assistant
Dr. Jeffrey Gindorf
09.2018 - 01.2020
Herzing University
Associate of Applied Science from Medical Billing & Coding
First Institute
Certification from Clinical Medical Assistant
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