Laura Keefe
Bridgeport,NY
Summary
Pharmacy technician with over 12 years of experience in retail pharmacy. Focused on accuracy and patient care. Demonstrates teamwork, problem-solving, and time-management skills. Reliable and prepared to make meaningful contributions to any team.
Overview
2026
2026
years of professional experience
Work History
Mail Order Pharmacy Technician
Wegmans Corporate
10.2022 - Current
- Process bulk prescriptions with 98% accuracy
- Work directly with RPH and ordering providers to promptly fix prescription-related issues
- Handle approximately 80 inbound calls per scheduled phone shift
- Outbound calls to customers and their providers
- Resolve insurance issues
- Resolve payment issues
Pharmacy Technician
Wegmans Pharmacy
11.2020 - 10.2022
- Processed prescriptions and dispensed medications
- Release to patient
- Ordered medications
- Inbound and outbound calls to and from customers and providers
- Promoted to In Store Training Specialist during this time as I followed best practice and trained others to do so also
Pharmacy Technician
Medicine Shoppe
11.2016 - 11.2020
- Coordinated medication compliance packaging for 150+ patients using DISPILL
- Worked closely with providers to ensure prescriptions were processed in a timely manner
- Medication ordering and inventory management
Pharmacy Technician
Rite-Aid Pharmacy
2013 - 2016
- Processed prescriptions and dispensed medications
- Managed inventory
- Inbound and outbound calls to customers and providers
Education
Associate of Science - Accounting
Utica School of Commerce
Utica, NY01-2015
Skills
- General understanding of commercial and government funded insurance
- Organized and attentive to minor details
- Trained in pharmacy ethics and HIPAA compliance
Timeline
Mail Order Pharmacy Technician
Wegmans Corporate
10.2022 - Current
Pharmacy Technician
Wegmans Pharmacy
11.2020 - 10.2022
Pharmacy Technician
Medicine Shoppe
11.2016 - 11.2020
Pharmacy Technician
Rite-Aid Pharmacy
2013 - 2016
Associate of Science - Accounting
Utica School of Commerce