Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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JANINE MONTILLA

Maitland,FL

Summary

Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Healthcare Recruiter

Cross Country Healthcare
10.2021 - 05.2023
  • Recruit viable TOA’s for travel assignments from all sources through prospecting, generating referrals, and working leads
  • Meet or exceed key performance expectations: outbound calls over 80 calls per day, candidate submittals, and weeks booked
  • Built strong relationships with internal and external candidates to ensure excellent hiring experience.
  • Maintained active pool of healthcare professionals who can be matched to client facilities’ needs, ultimately impacting fill rate, revenue, and profitability
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Worked with healthcare employees to determine specific job qualifications.

Independent Insurance Broker

RitterIM
01.2018 - Current
  • Calculated quotes and educated potential clients on insurance options.
  • Maintained high standards of customer service by building relationships with clients.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Adhered to all regulations for insurance sales.
  • Worked in high-volume, competitive sales environment.
  • Reviewed customer needs and financial means to determine appropriate policy offerings.

Inbound ACA Agent

Florida Blue
09.2020 - 02.2021
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Resolved complaints to satisfy customers and encourage future business.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Maintained organized and secure customer files to facilitate customer support and follow-up.
  • Memorized scripts to achieve easy conversational flow in interactions with potential customers.

Medicare Sales Representative

Healthfirst
01.2013 - 01.2018
  • Met with customers to provide information about available products and policies.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Generate sales leads by building relationships with providers, community leaders and organizations.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Internet Sales Consultant

Garden State Honda
11.2009 - 01.2013
  • Answered telephone and email inquiries on a new customer lead.
  • Scheduled appointments with potential buyers.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Worked in a fast paced environment.
  • Routinely exceeded department sales goals and expectations.

Education

High School Diploma -

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2016

Skills

  • Verbal and Written Communication
  • Critical Thinking
  • Client Prospecting
  • CRM Software/Sales force
  • Medicare Compliance
  • HIPAA expert
  • Cold calling
  • Medical terminology
  • Candidate sourcing
  • Microsoft Windows office, Outlook, Excel and Word

Certification

  • Accident and health License - 8 years

Languages

Spanish
English

Timeline

Healthcare Recruiter

Cross Country Healthcare
10.2021 - 05.2023

Inbound ACA Agent

Florida Blue
09.2020 - 02.2021

Independent Insurance Broker

RitterIM
01.2018 - Current

Medicare Sales Representative

Healthfirst
01.2013 - 01.2018

Internet Sales Consultant

Garden State Honda
11.2009 - 01.2013

High School Diploma -

John Jay College of Criminal Justice of The City University of New York

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