Motivated experienced and hardworking person with strong multitasking and complaint resolution abilities. Committed to maintaining food safety and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Dawang’s Eatery
Laoag City, Philippines
09.2021 - 03.2023
Assisted customers with menu selections.
Handled customer inquiries and resolved complaints effectively.
Processed orders accurately.
Maintained cleanliness and organization of dining area.
Cooperate with kitchen staff to ensure timely food delivery.
Supported team members during peak service hours.
Managed cash register transactions.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints with respect.
Remained calm and professional in stressful circumstances.
Developed strong customer relationships to encourage repeat business.
Developed strong relationships with customers by providing personalized assistance and support.
On-the-job trainee
Cafe Delacs
Tagudin Ilocos Sur, Philippines
01.2019 - 04.2019
Prepared and served a variety of beverages and snacks to customers.
Maintained cleanliness and organization of the cafe environment.
Assisted customers with menu selections and provided excellent service.