Summary
Overview
Work History
Education
Skills
Extra Curriculars
Awards
Community Service
Timeline
Generic

Janine Koch

Austin,TX

Summary

A motivated psychology student who is a dedicated and proactive leader with a desire to help the community. Experienced in leadership roles, including currently being a manager at a workplace, student ambassador, and Groupme admin for 300 active Zilker sand volleyball players. Demonstrates consistency, pride, and success evidenced by a four-year-long internship for Dell Computer. Committed to mental health support, academic success, community involvement, as well as community inclusivity by being a National Honor Society member and participant in the Holy Cross Student Convention. Aspiring to work with people who struggle with mental health and provide them with endless amounts of hope.

Overview

6
6
years of professional experience

Work History

Manager

The Tree House
Austin , TX
2023.06 - Current
  • Working flexible shifts open to close to ensure the success of the store
  • Strategically placing new products as well as pre-existing merchandise to enhance customer engagement
  • Providing excellent customer service and a welcoming shopping experience for all
  • Pricing and inputting new merchandise into our store system
  • Recognized by both customers and management for my infectious enthusiasm to which I use to welcome every customer
  • Also recognized for continuous commitment to the store as well as reliability and trustworthiness in responsibilities
  • Praised for taking initiative on time-consuming tasks as well as communication.

Accounts Receivable Intern

Dell Inc.
Round Rock , TX
2018.08 - 2022.08
  • Executed efficient research requests while demonstrating adept data management skills by inputting company information into Omega and PNC platforms.
  • Took initiative and pride into the update, entry, and retrieval of the company’s financial records.
  • Engaged in communication with vendors and clients through email to fulfill requests regarding credit cards, payment information, and tax forms.
  • Constantly received praise from my manager through my internship director about my tireless work ethic, effectiveness, time management, and project completion.
  • Recognized by the Dell-Head of Interns for my proficiency on a computer and was offered an internship at the Dell Computer Lab.
  • Recommended by my manager to other managers when help was needed completing projects regarding excel spreadsheets and financial research.
  • Praised for my effective communication and was offered a job on the sales team as a part of a Summer internship.
  • Given the option to work a paid position during the Summer months of 2019 and 2021.
  • Interviewed and was one of ten out of forty who was offered a paid position during the Summer of 2022.
  • Received the “Corporate Internship Program Award” for portraying outstanding teamwork, communication, and pride put into my internship position.

Nanny

Austin , TX
2023.09 - Current
  • Provide care for a ten month baby and a five year old girl for a family with an expecting mother
  • Maintain effective and open communication with parents to ensure safety and livelihood of children
  • Demonstrate flexibility when adapting to mood swings of baby as well as tantrums from the toddler and handling them effectively by showing patience and acknowledging the current needs of the children
  • Thanked numerously by parents for making the drive to Georgetown, helping out with last second emergencies, and for providing wholesome and loving care to their children.

Brand Ambassador

Forever 21
Austin , TX
2021.07 - 2021.11
  • Maintain a comfortable shopping environment for all customers by keeping up with store cleanliness and appearance of all merchandise
  • Managed the Point of Sales (POS) system efficiently and diligently all while providing customers with seamless transactions
  • Took initiative with all customer inquiries by providing carefully curated responses.

Sales Associate

Tillys
Austin , TX
2020.12 - 2021.06
  • Elevated the customer experience by providing exceptional and personalized care and patience for all
  • Managed the Point of Sales (POS) system thoughtfully and carefully all while providing customers with efficient and seamless transactions
  • Artfully arranged new arrivals and previously purchased merchandise, transforming the store into an inviting showcase
  • Employee of the month for the month of April (2021) for portraying exemplary customer service and leadership
  • Consistently has the highest percentage of customer engagement each week.

Education

Austin Community College: June 2023-May 2024
Austin, TX

Saint Edward's University: August 2022-May 2023

ACC Dual Credit: August 2020-May 2021

San Juan Diego Catholic HS: August 2018-May 2022
Austin, TX

Skills

  • Interpersonal skills
  • Team leadership
  • Creativity
  • Microsoft Office certified
  • Writing proficiency
  • Problem-solving abilities
  • Participation
  • Adaptability
  • Time management

Extra Curriculars

  • National Honor Society, Nominated as president during my Junior year. Held meetings to the best of our ability due to Covid-19 restrictions. Focused heavily on classroom success while implementing support for mental health. Helped prepare bakesale treats when raising money for the school. Helped with the execution of a fundraiser for Breast Cancer Research and ended up raising $500., 08/2020, 05/2022
  • Holy Cross Immersion Convention, The Holy Cross Immersion Convention is a national convention that was to be held in California during the Summer of 2020. The purpose of the convention is to bring five students per Holy Cross High School together to create a community of leaders and followers of Christ - Created presentations regarding various pieces of Scripture and presented them to the entirety of the convention. Was introduced to many people from all kinds of backgrounds. Talked about my experience at a Holy Cross High School and what advice I would give to someone who wanted to attend one., SUMMER 2020
  • Student Ambassador, Help out for new student orientation at the beginning of the year to help kids get to know each other and break them out of their shell. Participated in talks to younger classes to ensure success and offer advice. Attended the Chrism mass to represent San Juan Diego. Assist with sporting events, outside volunteer opportunities, and clean ups around the high school., 08/2019, 05/2022
  • BETA PHI ZETA, Beta Phi Zeta is a club organization designed for students pursuing a career in criminal justice, law, forensic science, and psychology. This club brings in speakers from all kinds of backgrounds with jobs regarding our fields of interest - I was one of the student leaders in charge of advertisement for club. Creatively cultivate unique posters regarding special events and information about upcoming meetings that successfully influenced more students to join the club. Participated in club recruitment during SEU week. Helped with set up and take down as well as answering any questions prospective club members had., 08/2022, 05/2023
  • St. Edward's Club Tennis Team, Participated in recreational gameplay amongst other club members nearly every Tuesday and Thursday of the Fall and Spring semesters. Praised for my commitment and competitive gameplay by club leaders. Asked to participate in multiple tournaments when the competitive team was short a player., 08/2022, 05/2023
  • Zilker Sand Volleyball Group Leader, Was asked by the current leader to create a small team of leaders to gather people who love sand volleyball to plan pick-up games. Help with managing a groupme with 300 active people in it. Organize group games and tournaments., 07/2022, PRESENT

Awards

  • Heart and Mind Award, Given to one member of the junior class each who portrayed pride in their work, leadership in the classroom, academic excellence, and who took initiative into making the school a better place., 2020-21
  • Academic Excellence, Maintained a 4.0 GPA per each quarter during all four years of high school., 2018-2022
  • Second Team All District Women's Varsity Basketball, Fourteenth best player in TAPPS District 2A., 2019-2020
  • First Team All District Women's Varsity Basketball, Fourth best player for TAPPS District 3A., 2021-2022
  • Most Valuable Player - Women's Varsity Basketball, Awarded to one player per team who went above and beyond to demonstrate teamwork, hard work, and leadership., 2019-2020, 2020-2021, and 2021-2022
  • Most Outstanding Student - AP Environmental Science, Awarded to the one student who demonstrated pride in the classroom, during labs, and on homework. As well as had the top grade in the class., 2021

Community Service

  • Austin Animal Center, Austin, Texas, 6-10 hours/month, Provide dogs with one of three walks per day as well as take them on outings to nearby stores or parks in hopes of a potential adoption., Spent time with the cats in order to write notes about their personality to enhance their chances of adoption., Comfort the animals before and after surgery.
  • Capital Area Food Bank, Austin, Texas, 2.75-3 hours/week, Work in the kitchen meal-prepping up to 200 meals per shift., Worked the mobile food bank in Kyle where we sorted produce, dairy, and fruits into bags and handed them out to nearly 150 families in need., Volunteer in the warehouse where we inspect the quality of food, organize boxes, and make up to 1,000 meals per shift.
  • UT Elementary, Austin, Texas, Spent one Friday every month assisting teachers with preparation for the following week by making copies of worksheets, sorting snacks, grading, and organization., Kept up with cleanliness of classroom in order to provide children with a healthy and clean learning environment., Worked with kids one on one to ensure their success.
  • St. Catherine of Siena Catholic Church, Austin, Texas, Altar served for four years nearly every Sunday and every Holy Day of Obligation., Assisted with altar organization and preparation for Holy Communion., Lit candles and made sure the altar was clean before mass.

Timeline

Nanny

2023.09 - Current

Manager

The Tree House
2023.06 - Current

Brand Ambassador

Forever 21
2021.07 - 2021.11

Sales Associate

Tillys
2020.12 - 2021.06

Accounts Receivable Intern

Dell Inc.
2018.08 - 2022.08

Austin Community College: June 2023-May 2024

Saint Edward's University: August 2022-May 2023

ACC Dual Credit: August 2020-May 2021

San Juan Diego Catholic HS: August 2018-May 2022
Janine Koch