Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
NATIONAL CERTIFIED MEDICAL ASSISTANT
Oconee Valley Healthcare
10.2022 - 10.2023
Answering phones, triage patients, vital signs, administering medications and immunizations, blood draw, athena EMR systems
Answering phones, triage patients, vital signs, administering medications and immunizations
PATIENT ACCESS REPRESENTATIVE
Navicent Health Baldwin Hospital
06.2018 - 08.2019
Registration for outpatient procedures and labs
Verifying insurance
Billing and coding ICD 10.
MONTESSORI TEACHER
Baldwin County Board of Education
09.2017 - 02.2018
Montessori Teacher Assistant assisting with infants toddlers as well as 3-5 year olds.
BUISNESS OFFICE MANAGER
Amedisys Home Healthcare
11.2016 - 08.2017
Office manager of office staff
Payroll management supply management and revenue recovery
CONTRACT STAFF
Oconee Regional Medical Center
07.2013 - 03.2014
Contacting Patients for a screening for Financial Assistance Programs such as Medicaid, Indigent Care, or Charity Programs for patients without insurance coverage.
OFFICE MANAGER
Harvey's Supermarket
03.2011 - 07.2013
Making sure customers are taken care of and that they receive good quality in the product they may purchase
Bookkeeping, and counting and reconciling money for the store and entering it in a computer based system as well as making deposits for the store
Supervisor over other front end sales team members as well as office team members
Performing the same duties as a customer service manager
Education
BACHELOR OF SCIENCE IN HEALTH STUDIES AND HEALTH MANAGEMENT -
Walden University Online
04.2012
DIPLOMA -
Jones County High School
05.2007
Skills
Medical Records
Billing and coding ICD 10
Scheduling
EMR
Microsoft Office systems
Using Eclinicals Works
Athena Health EMR systems
Certification
NCCT CERTIFIED MEDCAL ASSISTANT, 05/18/23
Timeline
Independent Contractor-Remote
Liveops Assurance IQ
10.2023 - 02.2024
NATIONAL CERTIFIED MEDICAL ASSISTANT
Oconee Valley Healthcare
10.2022 - 10.2023
NATIONAL CERTIFIED MEDICAL ASSISTANT
Community Healthcare Systems, Inc.
06.2021 - 08.2022
MEDICAL ASSISTANT/RECEPTIONIST
Kid's First Pediatrics
01.2019 - 01.2021
PATIENT ACCESS REPRESENTATIVE
Navicent Health Baldwin Hospital
06.2018 - 08.2019
MONTESSORI TEACHER
Baldwin County Board of Education
09.2017 - 02.2018
BUISNESS OFFICE MANAGER
Amedisys Home Healthcare
11.2016 - 08.2017
CONTRACT STAFF
Oconee Regional Medical Center
07.2013 - 03.2014
OFFICE MANAGER
Harvey's Supermarket
03.2011 - 07.2013
BACHELOR OF SCIENCE IN HEALTH STUDIES AND HEALTH MANAGEMENT -