Janisa Chumley Watts
Colorado Springs,CO
Summary
Experienced Records Coordinator with background in managing physical and digital records systems. Skilled in implementing efficient document control procedures, ensuring regulatory compliance, and safeguarding sensitive information. Strengths include strong organizational skills, attention to detail, and ability to multitask. Previous roles show successful improvement in record retrieval times through streamlined filing systems and processes.
Overview
16
16
years of professional experience
2021
2021
years of post-secondary education
Work History
Records Coordinator
Trupanion
Colorado Springs, CO
02.2022 - 02.2026
- Provide excellent customer service both to other veterinary business professionals, as well as to clients
- Effective in locating, organizing, labeling, and categorizing medical data within specific levels of a database to expedite claims and ensure data tracking
- Proficient in communicating information clearly and informatively via phone, fax, email and internal database systems
Lead HIM Coordinator
Pikes Peak Hospice & Palliative Care
Colorado Springs, CO
04.2021 - 01.2022
- Coordinated with external agencies for release of Protected Healthcare Information (PHI) according to HIPAA standards
- Completed the electronic documentation, paperwork and computer data entry for all new admissions
- Assured that all forms have required signatures and medical coding is correct
- Maintained tracking logs and completes quality review for each of census, patient transfers, recertification orders, benefit certifications, etc
- Participated in quality assessment and performance improvement program at a departmental or agency-wide level
Claims Assistant
Trupanion
Colorado Springs, CO
07.2014 - 04.2021
- Recognized monthly for ensuring the accuracy and completeness of medical records, contributing to efficient claims processing and data integrity
- Successfully organized and categorized medical data within specific database levels, expediting claims and ensuring accurate data tracking
- Maintained productivity and accuracy by adhering to procedure guidelines, effectively multitasking and managing daily tasks
Veteran Office Assistant
Worksource
Renton, WA
12.2013 - 05.2014
- Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks
- Processed and reviewed routine paperwork and entered data into the database
- Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike
- Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports
- With superior interpersonal and customer service skills, handled time-sensitive & stressful situations related to customers
Satellite/IT Technician
United States Army
Fort Lewis, WA
11.2009 - 11.2013
- Recognized for maintaining the highest standards as a technician minimizing downtime and providing communication support for 300+ person organization
- Extensive experience installing, operating, maintaining, and troubleshooting multiple communications systems
- Trained technicians in operation and maintenance procedures; oriented new technicians in daily operations and provided technical guidance
- Ensured 100% accountability of equipment valued in excess of $2 million while ensuring a high state of equipment serviceability and availability
- Successfully configured Cisco routers/systems for basic use of computers, phones, teleconference, and other services
Education
Associates Degree - Health Information Technology
DeVry University
Westminster, CO 03.2026 - 03.2026
Undergraduate Certification - Medical Billing & Coding - Health Information
DeVry University
Westminster, COSkills
- Strong work ethic
- Detail oriented
- Medical Terminology
- Self- motivated
- Problem solving
- Dedicated team-player
- Customer service
- Adaptability
- Data entry
- Health information management
- Records management
- Document control
Timeline
Associates Degree - Health Information Technology
DeVry University
03.2026 - 03.2026
Records Coordinator
Trupanion
02.2022 - 02.2026
Lead HIM Coordinator
Pikes Peak Hospice & Palliative Care
04.2021 - 01.2022
Claims Assistant
Trupanion
07.2014 - 04.2021
Veteran Office Assistant
Worksource
12.2013 - 05.2014
Satellite/IT Technician
United States Army
11.2009 - 11.2013
Undergraduate Certification - Medical Billing & Coding - Health Information
DeVry University