Janisa Johnson
Little Rock,AR
Summary
Revenue Cycle proficient in daily accounts receivable operations, collections and reporting. Open and clear communicator with consistent approach to reviewing and improving processes. Adept at maximizing productivity across 20-year history of career success.
Overview
19
19
years of professional experience
Work History
Billing Supervisor
Action Seating & Mobility
05.2022 - Current
- Bill CRT DME claims to Arkansas Medicaid and Manged Care Organization payers
- Manage staff on billing and AR follow-up for private payers
- Reduce discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Oversee the proper allocation of payments received from various sources for Arkansas claims, ensuring accurate posting to relevant accounts and facilitating efficient reconciliations at month end.
- Increase staff efficiency through regular evaluations, targeted coaching sessions, and performance improvement plans.
- Enhance team productivity by providing ongoing training and guidance to billing staff members.
- Work effectively with medical payers such as Medicare, Medicaid, Commercial insurances to obtain timely and accurate payments.
- Process and verify invoices to secure accuracy of billing information.
Revenue Cycle Director
Med Evolve Incorporated
04.2016 - 07.2020
- Managed monthly collections for private practices / facilities
- Provided analytics and trends for provider meetings
- Managed team in accounts receivable
- Facilitated work flows from data driven analysis to improve key metrics, benchmarks and expectations
- Enhanced cash flow by promptly identifying and resolving discrepancies in payment postings and adjustments
- Reviewed monthly reports, identified denial trends and analyzed denial management to reduce the life cycle of a claim.
- Supported clinical team members with revenue cycle procedures and developed training protocols.
Claims Technical Analyst
QualChoice of Arkansas
07.2015 - 04.2016
- Analyzed and reviewed claims for accuracy, completeness and eligibility for payment
- Completed daily productivity worksheets
- Customer Service Representative experience
- Worked collaboratively with various departments to identify data needs, to create tools and reports for process improvement
- Reviewed third party contracts and monitored their performance
- Reviewed credit balances and corrected maladjusted accounts or refunds when appropriate
- Reviewed invoices for appropriate billing and contract reimbursement
- Assisted claims examiners with work related issues when needed.
Assistant Office Manager/ Accounts Receivable Manager
Southern Regional Anesthesiology Consultants, PLLC
11.2004 - 01.2015
- Assisted office manager with every day administrative operations
- Payroll functions, preparing accounting invoices, recording transactions, reconciliations, making daily deposits, and producing statements
- Worked insurance and patient collection accounts
- Assisted with scheduling appointments daily Customer Service (patient accounts)
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Education
Bachelor of Arts - Business Management
Penn Foster College
Scottsdale, AZ05.2022
Medical Coding - Medical Insurance Coding
AAPC
01.2014
Bachelor of Arts - Business Administration
University of Arkansas At Little Rock
Little Rock, AR2010
Associate of Arts - Accounting And Business Management
Pulaski Technical College
North Little Rock, AR05.2007
Skills
- Strategic Decision-Making
- Technical knowledge
- Billing systems and software
- HIPAA Compliance
- Medical coding knowledge
- Audit Procedures
- Staff Management
- Accounts Payable and Receivable
- Workflow Optimization
Additional Information
As a candidate, I believe that I possess the skills and experience needed for this position. My background in the past positions and experience in people skills, makes me an exceptional applicant. I am a quick learner and can adapt well to change. I believe in teamwork and always strive to work hard until completion.
Other Skills Experience
I have successfully completed courses involving administrative and management procedures necessary to support today's workforce. My knowledge includes areas of recruiting, selecting and hiring personnel, legal requirements that govern records and interactions with employees, rules and regulations covering termination, task definition, and training. In addition, I maintain knowledge of establishing and supervising financial information and record keeping by using journals, ledgers, trial balances, and financial statements. Able to organize, make responsible decisions and solve problems while maintaining interpersonal relationships.
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Billing Supervisor
Action Seating & Mobility
05.2022 - Current
Revenue Cycle Director
Med Evolve Incorporated
04.2016 - 07.2020
Claims Technical Analyst
QualChoice of Arkansas
07.2015 - 04.2016
Assistant Office Manager/ Accounts Receivable Manager
Southern Regional Anesthesiology Consultants, PLLC
11.2004 - 01.2015
Bachelor of Arts - Business Management
Penn Foster College
Medical Coding - Medical Insurance Coding
AAPC
Bachelor of Arts - Business Administration
University of Arkansas At Little Rock
Associate of Arts - Accounting And Business Management
Pulaski Technical College
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