Summary
Overview
Work History
Education
Skills
Details - Location
Certification
Timeline
Generic

JANITA WILKINS

Greenbelt,MD

Summary

Operations Support Professional with over 10+ years of experience improving educational and administrative systems through strategic communication and workflow optimization. In my current role as an Administrative Assistant at Center City Public Charter School, I manage attendance tracking for over 250 students, leveraging automated systems to reduce truancy rates and ensure timely interventions. Additional responsibilities include maintaining compliance documentation, assisting with audit preparation, and support ongoing process evaluations to increase operational efficiency across school functions. Proficient in using educational databases such as PowerSchool, DeansList, and Infosnap. I ensure the accuracy of student data and reporting, contributing to a 25% improvement in data integrity and a measurable reduction in administrative errors. My skills also extend to staff onboarding, training coordination, and project support-helping streamline school operations and enhance team productivity. Known for my attention to detail and commitment to continuous improvement, I thrive in fast-paced environments where organization and adaptability are key. I am passionate about using data-driven tools to strengthen school operations and support student success, while fostering a collaborative and efficient workplace culture.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Center City Public Charter Schools
06.2023 - Current
  • Enhanced attendance tracking for over 250 students, achieving a 15% reduction in truancy through various communication systems
  • Managed schedules for multiple senior leaders, streamlining time management and accelerating decision-making processes
  • Organized and executed over 10 school events each year, boosting stakeholder satisfaction by 20% through meticulous planning
  • Maintained compliance records across multiple departments, ensuring full readiness for audits at all times
  • Conducted process evaluations and implemented workflow enhancements, reducing administrative task time by 25%
  • Maintained inventory of office supplies and placed orders.
  • Streamlined high-priority communications and follow-ups, resulting in a 30% improvement in response times and family engagement.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Administrative Assistant

Nurturing Nest Montessori School
08.2021 - 07.2023
  • Enhanced front office operations for over 100 students and families, achieving a 40% improvement in response time
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Lead enrollment processes, through phone inquiries, email, and verbal communication.
  • Developed detailed information packages based on broad guidance and direction increasing visitor satisfaction; producing a 10% student enrollment increase
  • Streamlined onboarding for 20+ staff, cutting training completion time by 35% through optimized orientation processes
  • Developed a parent communication strategy, distributing 12+ newsletters and updates monthly, which boosted engagement by 25%
  • Maintained student records and policy updates with 99% accuracy in internal systems
  • Organized logistics for 12+ staff meetings and 6 school-wide events each year, ensuring smooth execution
  • Managed multiple filing systems, entered data, organized calendars and appointments, while completing other clerical tasks.
  • Created and maintained databases to track and record students' Information (attendance, health compliance)
  • Planned, executed, and promoted a minimum of five (5) projects per year.
  • Managed competing demands and professionally adapted to frequent change, delays, and unexpected events.
  • Managed team meetings and discussed project's goals and objectives.
  • Defined responsibilities, duties, and roles of each team member.

Early Childhood Educator

Primrose Schools
01.2020 - 06.2021
  • Created over 25 tailored lesson plans each month, enhancing student engagement by 30%
  • Regularly communicated with more than 50 parents, resulting in a 95% satisfaction rate in family feedback
  • Performed weekly assessments and initiated focused interventions, improving developmental benchmarks by 20%
  • Designed innovative cognitive activities that significantly advanced early literacy and numeracy skills in students
  • Organized and supervised large and small group activities.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Established positive relationships with students and families.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Coached, supervised, and mentored education staff of 20 individuals, imparting classroom knowledge to build strong skill sets.
  • Protected children in-class, at recess and off-site with

observational skills and positive reinforcement for good behavior.

  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Modeled positive behavior and communication skills for students.
  • Checked for accuracy by verifying data and records.
  • Collated and organized data entry documents into filing systems for easy access.

Preschool Educator

Columbia Academy
03.2017 - 12.2019
  • Designed tailored learning modules for over 100 students, resulting in a 25% increase in readiness scores
  • Worked with a team of 10+ educators to ensure curriculum met early childhood development standards
  • Guided 5 new teachers each year, enhancing classroom quality and fostering collaboration
  • Facilitated 200+ formal assessments and parent-teacher conferences to create data-informed student development plans
  • Boosted classroom engagement by implementing innovative play-based learning strategies
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Incorporated music, art and literature into curriculum.

Education

High School Diploma -

Paint Branch High School

Associate of Arts and Sciences (AAS) -

Montgomery College
Rockville, MD

Bachelor of Arts - Social Science

University of Maryland Global Campus

Skills

  • Enrollment
  • PowerSchool/DeansList
  • Compliance
  • Training
  • Database Management
  • Scheduling
  • Bookkeeping
  • Memo preparation
  • Microsoft Office Suite
  • Tech-Savvy
  • Customer service
  • Multitasking and prioritization
  • Data collection
  • Attendance records preparation

Details - Location

Greenbelt, MD

Certification

• Foundations of Project Management

• Website Building

• Early Childhood Curriculum

Timeline

Administrative Assistant

Center City Public Charter Schools
06.2023 - Current

Administrative Assistant

Nurturing Nest Montessori School
08.2021 - 07.2023

Early Childhood Educator

Primrose Schools
01.2020 - 06.2021

Preschool Educator

Columbia Academy
03.2017 - 12.2019

High School Diploma -

Paint Branch High School

Associate of Arts and Sciences (AAS) -

Montgomery College

Bachelor of Arts - Social Science

University of Maryland Global Campus