Janithza Morales
Dallas
Summary
Passionate about healthcare and always ready to step up, I take pride in providing excellent patient care while keeping things efficient and organized. I’m proactive, hardworking, and always find a way to get the job done right. Whether it’s checking vitals, guiding donors through the process, or supporting my team, I bring a positive attitude and a strong work ethic to everything I do. I thrive in fast-paced environments, take initiative when needed, and genuinely enjoy making a difference in people’s experiences. My goal is to keep growing in the healthcare field and continue providing the best care possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Donor Center Technician II
Octapharma Plasma Center
Dallas
05.2023 - Current
- Educated donors on the plasma donation process, ensuring they understood procedure and protocols.
- Colleted and recorded donor information accurately through data entry.
- Check and documented donor vitals , including blood pressure, pulse and temperature.
- Perfomed finger pricks for hematocrit and protein level testing.
- Provide excellent customer service by address donor concerns and ensuring comfortable donation experience.
- Took initiative in guiding team members, assisting with training, and ensuring compliance with standard procedures.
- Led by example by maintaining a positive and professional work environment, fostering teamwork and efficiency.
Cashier
Fiesta Market
Dallas
11.2020 - 03.2021
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered phone calls to assist customers with questions and orders.
Education
Associate of Science -
Dallas College
Dallas, TX05-2025
High School Diploma -
Moises E Molina High School
Dallas, TX05-2020
Skills
- Data entry
- Inventory management
- Problem solving
- Team collaboration
- Workload prioritization
- Verbal and written communication
- Time management
- Multitasking Abilities
- Patient confidentiality
Languages
Spanish
Professional
Certification
BLS Provider American Heart Association
Timeline
Donor Center Technician II
Octapharma Plasma Center
05.2023 - Current
Cashier
Fiesta Market
11.2020 - 03.2021
Associate of Science -
Dallas College
High School Diploma -
Moises E Molina High School