Janiway Pierpont
Norman,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Host/Restaurant Busser
Olive Garden-Darden
Norman, OK
08.2023 - 10.2023
- Contributed to team efforts by accomplishing related tasks as needed.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Server and Bartender
Santa Barbara Italian Cafe
Pearland, TX
09.2020 - 10.2020
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment, resulting in a 100% reduction in complaints filed with management and a 100% increase in crew satisfaction.
Sales Associate
Goodwill Industries of Houston
Pearland, TX
06.2013 - 03.2018
- Built rapport with clients by providing quality customer service and problem solving
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Streamlined inventory management to eliminate the need for stock replenishment.
Receptionist/Office Assistant
Red Hat Enterprises, Inc.
Pearland, TX
10.2012 - 11.2012
- Created a Web portal for customer feedback and service requests, resulting in a 100% increase in service satisfaction
- Maintained an average 5 minute response time on all calls, texts, and emails.
Cashier/Customer Service
Jack in the Box
Pearland, TX
10.2011 - 12.2011
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment, resulting in a 100% reduction in complaints filed with management and a 100% increase in crew satisfaction.
Education
Pearland High School
06.2010
Skills
- Customer service
- Restaurant experience
- Time management
- Communication skills
- Sales Experience
- Teamwork and Collaboration
Timeline
Host/Restaurant Busser
Olive Garden-Darden
08.2023 - 10.2023
Server and Bartender
Santa Barbara Italian Cafe
09.2020 - 10.2020
Sales Associate
Goodwill Industries of Houston
06.2013 - 03.2018
Receptionist/Office Assistant
Red Hat Enterprises, Inc.
10.2012 - 11.2012
Cashier/Customer Service
Jack in the Box
10.2011 - 12.2011
Pearland High School