Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janiya Andrews

Philadelphia,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Receptionist/Resident Support Staff

Project Home
09.2024 - Current
  • Assisted in crisis intervention efforts, successfully deescalating high-risk situations while maintaining safety for all involved parties.
  • Maintained up-to-date knowledge of best practices in behavioral health through attending workshops, trainings, and conferences.
  • Ensured a safe living environment for residents by adhering to safety protocols and conducting regular safety checks.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and guest.
  • Maintained confidentiality of information regarding residents.


Representative

Temple Hospital
07.2024 - Current
  • Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations
  • Collaborate with other team members to troubleshoot and resolve any issues affecting services
  • Familiarize customers with the use of our interactive system and its features
  • Replace small defective equipment as needed (tv, pillow speakers, phones)
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Collected, arranged, and input information into database system.


Licensed Esthetician

Hand And Stone
11.2023 - 07.2024
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Sterilized equipment for patient treatments.
  • Recommended retail products for at-home use.
  • Stocked treatment rooms with proper supplies.
  • Answered phone calls and emails to schedule client appointments.

Education

Bachelor of Business Administration And Management -

Clinton University
Rock Hill, SC
09-2023

High School Diploma -

Tarheel Challenge Academy
Salemburg, NC
06-2016

Skills

  • Technical support
  • Time management
  • Phone etiquette
  • Infection control
  • Adaptability
  • Reliability
  • Strong communication skills
  • Team player attitude

Timeline

Receptionist/Resident Support Staff

Project Home
09.2024 - Current

Representative

Temple Hospital
07.2024 - Current

Licensed Esthetician

Hand And Stone
11.2023 - 07.2024

Bachelor of Business Administration And Management -

Clinton University

High School Diploma -

Tarheel Challenge Academy

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