Janiya Howell
Jacksonville,FL
Summary
Results-driven professional with hands-on experience in warehouse operations, order fulfillment, and team leadership within fast-paced environments. Demonstrates strong ability to manage high-volume tasks, streamline processes, and deliver excellent customer service. Proficient in Microsoft Office and Excel, with exceptional attention to detail, time management, and communication skills. Known for quickly adapting to new systems and contributing to team efficiency and performance.
Overview
8
8
years of professional experience
Work History
Assistant Manager
JD Sports / Finish Line
08.2020 - 03.2026
- Helped oversee daily operations in a high-volume retail environment.
- Delivered strong customer service and resolved customer concerns in a professional manner.
- Supported hiring, training, and development of team members.
- Managed store tasks including transactions, cash handling, team support, and operational follow-through.
- Balanced multiple priorities while helping maintain service standards and store organization.
- Used leadership, communication, and problem-solving skills to support efficient day-to-day operations.
Order Filler / Warehouse Associate
REARDEN MANUFACTURING
Jacksonville, FL
06.2025 - 10.2025
- Supported daily warehouse operations through accurate order picking, packing, and shipping.
- Verified order information and helped maintain accuracy for outgoing shipments.
- Used warehouse systems and team communication to keep workflow organized and efficient.
- Maintained a clean and safe work area while meeting productivity expectations.
- Assisted with fulfillment and receiving tasks in a fast-paced environment.
Dietary Aide
Calvary Fellowship Homes
07.2019 - 03.2020
- Supported meal service operations in a team-based environment.
- Assisted with customer-facing service and helped ensure timely support for residents.
Hostess / Busser
Miller's Ale House
Lancaster, PA
10.2018 - 06.2019
- Provided front-of-house customer service in a fast-paced restaurant setting.
- Helped maintain clean, organized dining areas and supported smooth guest service.
- Assisted team members with seating, bussing, and operational needs during busy shifts.
Food Service Worker
WellSpan Hospital
Ephrata, PA
06.2018 - 09.2018
- Supported food service operations in a healthcare environment.
- Maintained cleanliness and followed workplace procedures for quality and safety.
- Assisted with timely service and day-to-day team support tasks.
Education
High School Diploma -
WILLIAM PENN SENIOR HIGH SCHOOL
York, PA06.2017
Skills
- Warehouse Operations & Logistics: Order fulfillment, shipping and receiving, picking and packing, inventory control and data entry
- Logistics & Data Management: Proficient in Microsoft Office Suite (specifically Excel for tracking), Radio Frequency (RF) scanners, and Inventory Management Systems/WMS (Warehouse Management Systems)
- Customer Service & Support: Resolving order discrepancies, client communication, and processing returns, ensuring high levels of customer satisfaction
- Leadership & Administration: Staff training and development, team scheduling, organizing workflows, and maintaining safety protocols (OSHA)
- Soft Skills: High attention to detail, time management, problem-solving under pressure, and adaptability
Additional Information
- Valid driver's license
- English
- Open to full-time positions in Jacksonville, FL
Timeline
Order Filler / Warehouse Associate
REARDEN MANUFACTURING
06.2025 - 10.2025
Assistant Manager
JD Sports / Finish Line
08.2020 - 03.2026
Dietary Aide
Calvary Fellowship Homes
07.2019 - 03.2020
Hostess / Busser
Miller's Ale House
10.2018 - 06.2019
Food Service Worker
WellSpan Hospital
06.2018 - 09.2018
High School Diploma -
WILLIAM PENN SENIOR HIGH SCHOOL