Open To Work
Melissa Sprague
West Farmington
Summary
Transportation Manager with extensive experience at Werner Enterprises, specializing in logistics operations and vendor management. Proven ability to optimize route planning and improve customer satisfaction through strategic team collaboration. Skilled in contract negotiation and operational efficiency, consistently delivering results in high-pressure environments.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Transportation Manager
Werner Enterprises
Twinsburg
06.2025 - 01.2026
- Coordinated load schedules to ensure timely deliveries and enhance customer satisfaction
- Facilitated driver dispatching to optimize route management and reduce delays
- Arranged driver schedules to meet operational needs
- Managed driver performance to uphold company policies and maintain operational standards
Logistics Supervisor
Ryder
Twinsburg
11.2024 - 06.2025
- Directed vehicle dispatch to streamline logistics.
- Enforced safety protocols among drivers to ensure compliance and reduce incidents.
- Conducted inspections of loads for compliance and safety.
- Engaged with vendors to strengthen partnerships and enhance service reliability.
- Coordinated staff schedules to optimize coverage and operational efficiency.
- Executed settlement agreements to finalize accounts.
Office Manager
Jeff's Auto Repair and Towing
Middlefield
09.2022 - 09.2023
- Coordinated team scheduling to maximize resource allocation
- Managed customer and vendor relationships to support business operations
- Accounts payable/receivable
- Developed detailed invoices to ensure prompt customer payments
- Business contract negotiation
- QuickBooks
- Dispatch tow trucks
Purchasing Assistant
Evine Live
Eden Prairie
03.2009 - 06.2019
- Negotiated contracts with vendors to secure optimal discounts and pricing.
- Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives.
- Evaluate and monitor contract performance with each vendor to ensure compliance with contractual obligations and to determine need for changes.
- Research and evaluate suppliers, based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
- Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
- Monitored shipments to ensure timely delivery and resolved issues with undelivered goods.
- Communicated with vendors, customers, and shipping partners during the process.
- Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services.
- Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
- Acquired premium products while minimizing costs to maintain budget efficiency.
- Analyzed sales records and inventory levels to develop purchasing strategies that improved employee access to supplies.
- Evaluated, selected, and prepared products to sell through Amazon.
Manager
Fashion Bug
Chardon
09.2007 - 06.2010
- Progressed from associate to manager through efficient customer service and operations management.
- Scheduled staff to optimize store operations and enhance team productivity.
- Trained new employees on customer service standards and effective sales techniques.
- Resolved customer inquiries and complaints to maintain positive shopping experiences.
- Managed inventory processes, including receiving shipments and organizing merchandise.
- Coordinated visual merchandising strategies to improve product displays and brand visibility.
- Executed promotional campaigns that increased customer engagement and contributed to sales growth.
Director of Operations
Forever Young Child Care
Middlefield
02.2007 - 09.2008
- Developed and implemented operational strategies that maximized efficiency and enhanced customer satisfaction.
- Supervised budgeting processes, ensuring financial stability and accountability for operations.
- Managed daily operations to ensure efficient child care services.
- Developed and implemented policies for staff training and development.
- Oversaw compliance with licensing regulations and safety standards.
- Ensured compliance with applicable laws, regulations, industry standards.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Developed and maintained client relationships, fostering business growth and enhancing account retention.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
Education
Paralegal -
Kaplan University
Davenport06.2018
High school diploma or GED -
Skills
- Microsoft Office Suite
- Order fulfillment management
- Logistics vendor relations
- Amazon Web Services
- Accounts payable oversight
- Contract negotiation
- Customer service excellence
- Team collaboration
- Order entry systems
- SAP ERP proficiency
- Product management expertise
- Shipping logistics coordination
- Microsoft Outlook proficiency
- Procurement budget management
- Warehouse management systems
- Asset management strategies
- Customer exchange handling
- Logistics operations management
- Analytical skills
- Oracle ERP solutions
- Schedule coordination
- Transportation management systems expertise
- Packaging processes
- Excel spreadsheet skills
- ERP systems knowledge
- Materials handling techniques
- Logistics customer service focus
- Invoice matching processes
- Route planning strategies
- Time management
- Inventory management experience
- Appointment scheduling expertise
- Warehouse operations experience
- typing and data entry skills (10-Key)
- distribution network expansion in logistics roles
- Oracle Enterprise Resource Planning expertise
- Logistics operations team leadership
- General ledger reconciliation skills
- Operations management capabilities
- Warehouse oversight experience
- Supply chain strategy development
- Critical thinking abilities
- Mechanical knowledge base
- Accounting systems familiarity
- Vendor relationship management
- Interpersonal communication skills
- Truckload logistics coordination
- Fleet management expertise
- Computer literacy skills
- Manual handling techniques
- inventory data entry accuracy
- Expense report preparation
- Detail orientation
- invoice reconciliation processes
- general accounting software knowledge
- department payroll maintenance
- effective vendor relationships
- efficient transportation management strategies
- document sharing via SharePoint
- effective logistics optimization techniques
- picking and packing efficiency
- the SAP Supply Chain Management system proficiency
- data visualization with Tableau
- effective project management practices
- cash application processes in finance
- overseeing warehouse supervisory roles
- effective customer relationship management practices
- General computer literacy
- Contract negotiation
- Inventory control and oversight practices
- purchasing strategies for operational success
- sourcing and procurement expertise
- effective customer inquiry handling techniques
- efficient shipping and receiving operations
- multitasking abilities in fast-paced environments
- Purchase order processing
- e-commerce platform familiarity
- effective order management system utilization
- specialized retail management experience
- cost control measures for financial efficiency
- successful shipping and receiving operations
Certification
- Driver's License
- Paralegal Certificate
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $75000/yrTimeline
Transportation Manager
Werner Enterprises
06.2025 - 01.2026
Logistics Supervisor
Ryder
11.2024 - 06.2025
Office Manager
Jeff's Auto Repair and Towing
09.2022 - 09.2023
Purchasing Assistant
Evine Live
03.2009 - 06.2019
Manager
Fashion Bug
09.2007 - 06.2010
Director of Operations
Forever Young Child Care
02.2007 - 09.2008
Paralegal -
Kaplan University