Janiya Johnson
White Hall ,AR
Summary
Compassionate Patient Care Technician with extensive experience at Superior Senior Care, skilled in vital signs monitoring and patient education. Proven ability to enhance patient satisfaction through empathetic support and effective communication. Recognized for implementing infection control protocols, ensuring a safe environment while fostering teamwork among healthcare professionals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Superior Senior Care
White Hall Arkansas
09.2024 - Current
- Provided direct patient care, ensuring comfort and safety in daily activities.
- Assisted nursing staff with medical procedures, maintaining high standards of hygiene and safety.
- Monitored vital signs and reported changes to healthcare team, enhancing patient response times.
- Educated patients on health management techniques, promoting wellness and independence.
- Coordinated with multidisciplinary teams to develop personalized care plans for residents.
- Trained new staff in operational procedures and patient care protocols, improving team efficiency.
- Implemented quality control measures for medication administration, ensuring compliance with regulations.
- Advocated for patient needs in family meetings, fostering communication between caregivers and families.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Implemented infection control protocols, contributing to safer hospital environment.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Pharmacy Technician
CVS Pharmacy
Dallas, TX
04.2021 - 02.2025
- Filled prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications and managing inventory levels effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Monitored medication storage conditions to ensure product integrity and safety standards were met.
- Trained new staff on pharmacy procedures and best practices for medication handling.
- Collaborated with healthcare professionals to optimize patient care through effective medication management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Pine Bluff High School
Pine Bluff05.2019
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- Blood glucose monitoring
- ADL support
- Specimen collection
- Infection control
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Emergency response
- Patient education
- Patient services
- Data collection
- EKG interpretation
- Mobility assistance
- Clinical training
- Information protection
- Infection prevention
- Emotional support
- Medical equipment operation
- Healthy meal preparation
- Hospice and palliative care
- Sterilization techniques
- IV insertion
- Corrective action planning
- Wound care
- Qualified in patient transport
- High level of autonomy
- Medical laboratory procedures
- Mobility assistance aptitude
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Patient Care Technician
Superior Senior Care
09.2024 - Current
Pharmacy Technician
CVS Pharmacy
04.2021 - 02.2025
High School Diploma -
Pine Bluff High School