Janiya McKenzie-Chestnut
Bridgeport
Summary
Motivated and customer-oriented professional with nearly five years of experience in customer service, cash management, and childcare. Skilled in communication, organization, and multitasking, with a strong background in educational and food service environments. Currently pursuing a Psychology degree to further enhance interpersonal skills and understanding of human behavior. Willing to relocate to: Bridgeport, CT - New Haven, CT
Overview
5
5
years of professional experience
Work History
Resident Desk Attendant
Resident Life and Housing
08.2025 - Current
Afternoon Teacher
Leila Day Nursery
08.2025 - Current
- Supervised and engaged 2-3 year old children in daily activities and play
- Assisted with classroom routines, including snack time, clean-up, and transitions
- Supported social and emotional development by modeling positive behavior
- Interacted with children of all ages, fostering a welcoming and inclusive environment
- Communicated with parents and staff to ensure children's needs were met
Desk Assistant
Southern Connecticut State University
02.2025 - Current
- Greeted and welcomed visitors, providing excellent customer service and creating a positive first impression
- Managed incoming calls, directing them to the appropriate departments or individuals
- Scheduled appointments and maintained calendars for multiple staff members
- Ensured the reception area was clean and organized at all times to create a professional environment
- Assisted with event planning by coordinating logistics such as venue selection, catering arrangements, and guest invitations
Cashier
Peking Chinese Restaurant
06.2021 - 03.2025
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
Education
High School Diploma - Psychology
Southern Connecticut State University
New Haven, CT12-2026
Skills
- Organizational skills
- Experience with children
- Phone etiquette
- Food Handling
- Cash Handling
- Microsoft Office
- Customer service
- Time management
- Communication skills
Timeline
Resident Desk Attendant
Resident Life and Housing
08.2025 - Current
Afternoon Teacher
Leila Day Nursery
08.2025 - Current
Desk Assistant
Southern Connecticut State University
02.2025 - Current
Cashier
Peking Chinese Restaurant
06.2021 - 03.2025
High School Diploma - Psychology
Southern Connecticut State University