Janiya Phillips
Sterling Heights,MI
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Shelby Township, MI
04.2024 - Current
- Facilitated communication between security team and other departments for a cohesive environment.
- Developed and implemented security policies and procedures to enhance safety measures.
- Administered first aid and emergency support as needed during incidents.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Led security team and contributed to on-call shifts.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
Security Officer
Securitas Security Services USA
Shelby, MI
10.2022 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
Guest Service Representative
United Center
Chicago, IL
11.2021 - 05.2022
- Verified reservations by phone or in person.
- Verified tickets for entry into the venue.
- Greeted guests and directed them to their seats.
- Assisted with seating patrons in a courteous and efficient manner.
- Maintained order throughout the event venue.
- Monitored guest behavior to ensure compliance with safety regulations.
- Informed security of any suspicious activity or persons on premises.
- Collected tickets at entrances and exits when required.
- Provided assistance to people with disabilities who require special accommodation.
- Assisted in ticket sales when necessary.
- Recognized security risks to properly handle situations.
Education
High School Diploma -
Catalyst Maria High School
Chicago, IL06.2022
Skills
- Crime Prevention
- Emergency Management
- Investigation Documentation
- Electronic Surveillance
- CCTV Monitoring
- Report Generation
- First Aid and CPR Certified
- Skilled in conflict resolution
- Microsoft dynamics 365
Education and Training
other
Timeline
Security Supervisor
Allied Universal Security Services
04.2024 - Current
Security Officer
Securitas Security Services USA
10.2022 - Current
Guest Service Representative
United Center
11.2021 - 05.2022
High School Diploma -
Catalyst Maria High School