Ja'Niya Prentice
Houston,TX
Summary
- Hello my name is Ja'Niya and I just want to say that my strength and weakness is I provide customer with accurate and quick services. I am always on time and dedicates to adhering to strict service standards. I am very respectful and responsible. I just want to be able to have a job that welcome me and help me build within myself. I just want to say that I am very coachable and organize Ready to help team achieve company goals. Customer Relations
- POS Transactions . Portion Control Daily Food Preparation
- Time Management SKILLS
- Teamwork and Collaboration
- Communication
- Leadership Hard worker
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Diligent worker eager to take on challenging tasks and support the team. Bringing many years of experience. Safety-conscious and quality-minded, committed to ensuring efficient and effective completion of all assigned duties.
Overview
4
4
years of professional experience
Work History
Amazon Fulfillment Worker
Amazon
, TX
11.2023 - Current
- Inspected outgoing shipments for accuracy before dispatching from warehouse.
- Assisted with installing new products or systems according to manufacturer specifications.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Developed positive customer relationships through friendly greeting and excellent service.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Family Dollars
Cashier Customer Service
Houston, TX
06.2022 - 04.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
Crew Member
McDonald
Houston
03.2021 - 11.2021
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Listened attentively to customer complaints or requests and resolved issues without need to escalate
- Greeted customers promptly and took orders to keep flow of traffic moving
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness
- Being respectful to others as well for myself
- Being a leader and also knowing to be a listener
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Received and processed customer payments and estimated and communicated wait times accurately.
Education
Bachelor Of Accounting Accounting And Finance -
Texas Southern University
Houston, TX08.2022
Skills
- Teamwork and Collaboration
- Communication
- Leadership
- Hard worker
- Customer Service
- Cleaning
- Safety and compliance
- Excellent Communication
- Problem-Solving
Timeline
Amazon Fulfillment Worker
Amazon
11.2023 - Current
Family Dollars
Cashier Customer Service
06.2022 - 04.2023
Crew Member
McDonald
03.2021 - 11.2021
Bachelor Of Accounting Accounting And Finance -
Texas Southern University