Janiya Wilson
Dallas
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
1
1
year of professional experience
Work History
Cashier/Customer Service Cashier
Frisco Field House
Frisco
08.2025 - 04.2026
- Processed customer transactions efficiently and accurately at Frisco Field House.
- Maintained a clean and organized checkout area for optimal customer experience.
- Assisted customers with inquiries about products and services available on-site.
- Handled cash, credit, and gift card payments using point-of-sale system.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Restocked merchandise displays to promote visibility and accessibility for customers.
- Engaged with customers to create a welcoming atmosphere throughout the facility.
- Followed safety and sanitation protocols to maintain a safe environment for patrons.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Braswell Highschool
Little Elm, TXSkills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Active listening
- Problem resolution
- Product knowledge
- Hospitality and accommodation
- Dependability and reliability
- Cash handling and management
- Multitasking and organization
- Attention to detail
- Customer assistance
- Basic math
- Cash management
- Sales techniques mastery
- Issue resolution
- Cash drawer balancing
- Point of sale proficiency
- Returns processing
- Customer relations
- Clear communication
- Sales transactions
Timeline
Cashier/Customer Service Cashier
Frisco Field House
08.2025 - 04.2026
Braswell Highschool