Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janiyah Cortes

Lakeland,FL

Summary

An exceptionally driven worker who is eager to take on new tasks. Strong work ethic, flexibility, and outstanding social skills. Capable of efficiently working without supervision and picking up new abilities fast.

Overview

3
3
years of professional experience

Work History

Store Team Member

Target
Lakeland, FL
09.2022 - Current
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted customers to determine wants or needs.
  • Organized and maintained store displays.
  • Assisted customers with carry-out orders from the store.
  • Ensured compliance with safety regulations while handling merchandise.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Handled customer complaints professionally and efficiently.

Babysitter

Private Employers
Lakeland, FL
05.2022 - Current
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Led hands-on activities consistent with child's interests and skills.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Establishing trust through consistent communication with both parents and kids.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.

DEFY Trampoline Park Team Member

DEFY trampoline
Lakeland, FL
02.2021 - 08.2021
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
  • Managed park booths by conducting games, awarding prizes and collecting tickets.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Provided physical assistance to visitors getting onto and off of rides.

Education

High School Diploma -

Harrison School For The Arts
Lakeland, FL
05-2022

Skills

  • Customer Assistance
  • Honest and Dependable
  • Decision-Making
  • Goal-Driven
  • Ability to Lift 40 Pounds
  • Organization
  • Communication
  • Teamwork
  • Adaptability
  • Time Management
  • Attention to detail

Languages

Spanish
Elementary

Timeline

Store Team Member

Target
09.2022 - Current

Babysitter

Private Employers
05.2022 - Current

DEFY Trampoline Park Team Member

DEFY trampoline
02.2021 - 08.2021

High School Diploma -

Harrison School For The Arts

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Janiyah Cortes