Residential Program Manager
4 Years 3 MonthsDevelopmental Disabilities Institute (DDI) | Huntington, NY | 07.2022 - Current
- Advocate for individuals with disabilities. Communicate with their parents in regards to progress of living & daily needs.
- Promote independence for individuals with special needs
- Organized, planned, and implemented strategies to enhance program effectiveness
- Coordinate staff hiring , training, discipline & performance evaluation.
- Implementing team meetings to follow up & discuss the best needs for individuals
- Planned monthly activity schedules tailored to individual preferences and promoted community integration
- Updating & elevating long & short term goals for daily living
- Implemented staffing schedules, managed payroll submissions, and reviewed finances for individual support
- Demonstrating & implementing team building
- Approved personnel for medication assistance roles.
- Implemented SCIP-R behavior management techniques.
- Obtained certification in CPR and First Aid.
Assistant Residential Manager
11 MonthsDevelopmental Disabilities Institute (DDI) | Huntington, NY | 08.2021 - 07.2022
Community Instructor & Shift Leader
2 Years 10 MonthsDevelopmental Disabilities Institute (DDI) | Huntington, NY | 09.2019 - 07.2022
Direct Support Professional
9 MonthsFamily Residences & Essential Enterprises (F.R.E.E.) | Melville, NY | 10.2018 - 07.2019
- Assisted with individual daily living & adls
- Helped individuals attend medical appointments and engage with community resources.
- Executed household chores, prepared nutritious meals, and managed grocery shopping.
Customer Service Representative / Debt Collector
1 Year 10 MonthsNetTel | Farmingdale, NY | 02.2017 - 12.2018
- Negotiating payments while continuing to build positive interactions with customers
- Automated dialer experience
- Data entries