Ja’Niyah Williams
Mesquite,TX
Summary
Dynamic and results-driven professional with a strong background in customer service at Texas Roadhouse. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in multitasking and organization, with a focus on performance improvement and teamwork. Committed to delivering exceptional service and maintaining high standards in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crew Team Member
Texas Roadhouse
- Researched and curated travel packages based on client preferences and budget constraints.
- Managed booking systems and maintained accurate client records to streamline operational processes.
- Collaborated with vendors to negotiate contracts, improving pricing and service offerings for clients.
- Trained junior staff on best practices in customer service and itinerary planning procedures.
Sales Associate
Bath & Body Works
Rockwall
09.2024 - 12.2025
- Assisted customers in selecting products and provided personalized recommendations to enhance shopping experience.
- Maintained inventory levels by restocking shelves and organizing product displays effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout for customers.
- Collaborated with team members to achieve sales goals and improve store performance through effective communication.
- Assisted clients with visa applications and travel insurance options, enhancing overall customer experience.
- Coordinated logistics for travel itineraries, ensuring seamless transitions between destinations.
- Provided expert recommendations on accommodations, activities, and local attractions to maximize client satisfaction.
Team Leader
MOD Pizza
Terrell, TX
10.2024 - 08.2025
- Assisted team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Collaborated with colleagues to maintain high standards of cleanliness and organization in work areas.
- Executed routine tasks independently, demonstrating reliability and attention to detail in service delivery.
- Supported inventory management by restocking supplies and maintaining accurate counts of stock levels.
- Adapted quickly to changes in procedures and priorities, contributing to overall team flexibility and responsiveness.
Education
High School Diploma -
John Horn Highschool
Mesquite, TXSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Time management
- Cash handling
- Problem-solving
- Food handling
- Teamwork and collaboration
- Performance improvement
- Cleaning and sanitation
- Verbal and written communication
- Initiative-taking
- Telephone etiquette
- Positive attitude
- Workplace safety
- Reliability and punctuality
Certification
CPR certification
Timeline
Team Leader
MOD Pizza
10.2024 - 08.2025
Sales Associate
Bath & Body Works
09.2024 - 12.2025
Crew Team Member
Texas Roadhouse
High School Diploma -
John Horn Highschool