Professional Summary
Overview
Work History
Education
Skills
Timeline

JANN VARGAS-VILLA

GreenDrop
Elizabeth,NJ
5
years of professional experience

Hard working professional with 5 years of background split between high volume customer service and hands on facility tasks. Experienced in face to face problem solving, managing busy public traffic lines, and keeping a workplace organized and clean. Looking to bring a strong work ethic, adaptability, and a genuine care for doing the job right to a new team.

Work History

Logistics and Customer Relations Coordinator

10 Months
GreenDrop | 12.2025 - Current

Teamed up with commercial truck drivers to manage incoming and outgoing freight, loading full pallets onto transport vehicles and organizing empty skids to keep shipping schedules on track.

Managed vehicle flow directly from the public streets into the facility lot, keeping cars and pedestrians organized during busy hours to prevent accidents and avoid street blockages.

Handled stressful face to face situations with donors when the intake area became overcrowded, calmly explaining facility limits and managing the crowd to keep the workspace secure.

Took personal responsibility for cleaning and maintaining the entire facility inside and out, keeping paths clear of debris and ensuring a sanitary environment for both coworkers and visitors.

Stayed focused on efficiency during fast-moving shifts, balancing heavy manual labor with crowd control while quickly adjusting to changing instructions on the floor.

Retail Sales Associate

4 Months
Primark | 02.2025 - 06.2025
  • Handled transactions accurately and maintained an organized sales floor.
  • Assisted customers and resolved issues to keep lines moving smoothly.
  • Supported loss prevention and inventory organization.

Office Assistant

1 Month
Gotham Ready Mix | 05.2024 - 06.2024
  • Entered orders and confirmed delivery details with accuracy.
  • Communicated with customers and drivers to ensure smooth operations.
  • Maintained daily logs and documentation.

Front Desk & Maintenance

5 Months
Blink Fitness | 10.2023 - 03.2024
  • Helped members with check-ins, billing questions, and account support.
  • Maintained gym cleanliness and restocked supplies.
  • Provided customer service and kept the front desk running smoothly.

Freight/Receiving

4 Months
The Home Depot | 11.2022 - 03.2023
  • Unloaded freight and organized inventory for faster stocking.
  • Assisted customers with product locations.
  • Worked with team members to maintain efficient workflow.

Cashier

3 Months
Burger King | 06.2022 - 09.2022
  • Processed customer orders with speed and accuracy.
  • Maintained cleanliness of the front counter.
  • Resolved customer concerns professionally.

Cashier / Order Picker

3 Months
BJ’s Wholesale Club | 05.2021 - 08.2021
  • Handled transactions and assisted with order picking.
  • Restocked shelves and maintained clean aisles.
  • Helped customers find items and answered questions.

Education

High School Diploma

John E. Dwyer Tech | Elizabeth, NJ | 06.2022

Skills

Customer support expertise
Sales transaction systems knowledge
Cash handling proficiency
Visual merchandising skills
Stock management and replenishment
Inventory oversight strategies
Loss prevention methods
Order logistics and processing
Freight unloading efficiency
Safety regulations adherence
Critical thinking for problem resolution
Strong communication skills
Effective time allocation strategies
Multitasking proficiency
a Quick adaptability to new tasks
Teamwork and collaboration focus
Consistent reliability
Task prioritization abilities

Timeline

Logistics and Customer Relations Coordinator

GreenDrop
12.2025 - CurrentRead More

Retail Sales Associate

Primark
02.2025 - 06.2025Read More

Office Assistant

Gotham Ready Mix
05.2024 - 06.2024Read More

Front Desk & Maintenance

Blink Fitness
10.2023 - 03.2024Read More

Freight/Receiving

The Home Depot
11.2022 - 03.2023Read More

Cashier

Burger King
06.2022 - 09.2022Read More

Cashier / Order Picker

BJ’s Wholesale Club
05.2021 - 08.2021Read More

John E. Dwyer Tech

High School Diploma
Read More
JANN VARGAS-VILLA