J'Anna Martinez
Lockhart
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dairy Queen Grill & Chill Restaurant
06.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Enforced company policies and regulations with employees.
Waitressing
Sirloin Stockade
11.2017 - 09.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Lockhart High School
Lockhart, TX05.2020
Skills
- Communication
- Problem solving
- Adaptability
- Teamwork
- Leadership
- Punctual
- Work Ethic
- Customer Service
- Reliable
Accomplishments
I did indeed take and complete online classes at Texas Tech University for a Physical Therapist Aid
Timeline
Assistant Manager
Dairy Queen Grill & Chill Restaurant
06.2020 - Current
Waitressing
Sirloin Stockade
11.2017 - 09.2018
High School Diploma -
Lockhart High School
Similar Profiles
Sean CurrySean Curry
Food Service Team Leader at Dairy Queen Grill & Chill RestaurantFood Service Team Leader at Dairy Queen Grill & Chill Restaurant
KARAN RANAKARAN RANA
Food Service Supervisor at Dairy Queen Grill & Chill RestaurantFood Service Supervisor at Dairy Queen Grill & Chill Restaurant
Christina WerryChristina Werry
Cook at Clyde's Pub & RestaurantCook at Clyde's Pub & Restaurant